Senior Branch Network Management Leader

4 days ago


Kalispell, Montana, United States Wells Fargo Bank Full time

Why Wells Fargo:

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At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive in one place. LIVING THE WELL LIFE means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.

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About this role:

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We are seeking an experienced Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position until the trainee has received certification of program completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate Branch Manager (ABM) or exempt Branch Manager (BM) role. Employees who are not currently in an ABM or BM role at the time of hire will participate in the Branch Manager Readiness program.

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Our Managers are responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch.

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In this role you will:

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  • Candidates must coach, develop, and build high-performing teams to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially.">
  • You must resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.">
  • You identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.">
  • You lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.">
  • Mentor and guide talent development of direct reports and assist in hiring talent.">
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.">
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Required Qualifications:

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  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.">
  • 2+ years of leadership experience.">
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Desired Qualifications:

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  • Management experience including hiring, coaching, and developing direct reports.">
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.">
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.">
  • Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.">
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.">
  • Experience building and maintaining effective relationships with customers, internal partners and within the community.">
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.">
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.">
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention.">
  • Ability to interact with integrity and professionalism with customers and employees.">
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting.">
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Job Expectations:

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  • Ability to work a schedule that may include most Saturdays.">
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location.">
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.">
  • This position is not eligible for Visa sponsorship.">
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Locations:

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">Positions may not be available at all locations listed.">
">215 2nd Avenue, Kalispell, MT 59901">
">2350 US Hwy 93 N, Kalispell, MT 59901">
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Estimated Salary: $80,000 - $100,000 per year based on qualifications and location.

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Benefits: Competitive salary, comprehensive benefits package, 401(k), retirement savings plan, and stock purchase plan.

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Equal Employment Opportunity: We are committed to diversity, equity, and inclusion in the workplace and welcome applications from qualified candidates regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

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Employees Support Our Focus On Building Strong Customer Relationships Balanced With A Strong Risk Mitigating And Compliance-Driven Culture Which Firmly Establishes Those Disciplines As Critical To The Success Of Our Customers And Company.

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Why Apply: Join our team of dedicated professionals and contribute to our mission of delivering exceptional customer service and innovative solutions.



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