Senior Healthcare Operations Director

6 days ago


Phoenix, Arizona, United States Serenity Healthcare Full time

At Serenity Healthcare, we are committed to helping people launch careers in healthcare with zero previous experience. Our unique approach utilizes new technology to support individuals struggling with mental health and enables them to take back control of their lives.

We are seeking an experienced manager from the restaurant, food service, high-end retail, or hospitality industry to join our team as a Senior Healthcare Operations Director. This role will be responsible for leading a team and holding them accountable to metrics and outcomes.

The ideal candidate will be focused on providing exceptional customer service, comfortable managing a team, and willing to step into other roles as needed to get things done. They should have a proven track record of success in customer-centric industries and be passionate about making a positive impact on people's lives.

Serenity Healthcare offers a competitive compensation package, including 90% paid premiums for medical, dental, and vision insurance for you and your dependents. You will also receive 20 days of annual paid time off and opportunities for advancement and professional development.

As a member of our team, you will be part of a dynamic and growing organization that values its employees and provides a supportive work environment. We pride ourselves on creating a unique environment where patients receive personalized care from genuinely caring professionals.

Key Responsibilities:

  • Lead a team of healthcare professionals to achieve outstanding patient care and satisfaction
  • Develop and implement strategies to improve operational efficiency and effectiveness
  • Maintain a high level of customer service and ensure all interactions meet or exceed expectations
  • Collaborate with cross-functional teams to drive business growth and expansion

Requirements:

  • 5+ years of management experience in a customer-centric industry
  • Proven track record of success in leadership roles, with a focus on customer satisfaction and employee engagement
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders
  • Bachelor's degree in Business Administration, Healthcare Administration, or a related field

What We Offer:

  • Competitive salary: $65,000 - $85,000 per year
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Serenity Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Please note that this position is contingent upon successfully completing a criminal background check and drug screen upon hire.



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