Sales and Customer Engagement Leader

4 days ago


Albuquerque, New Mexico, United States Staples Full time
About the Role

We are seeking a highly motivated Sales and Customer Engagement Leader to join our team at Staples. As an Assistant Store Manager, you will play a critical role in driving sales, services, and customer engagement in the store.

Job Overview

In this dynamic role, you will be responsible for leading a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions, and delivering total solutions to every customer.

About You
  • You have 2+ years of experience managing a sales team in a retail or services industry.
  • You possess excellent communication, organization, planning, and adaptive skills to effectively manage conflict and prioritize tasks.
  • You can engage and speak with customers, understand their needs, and provide personalized solutions.
Key Responsibilities
  • Drive sales and services growth through effective leadership, coaching, and training of your team.
  • Develop and execute strategies to increase customer satisfaction, loyalty, and retention.
  • Manage store operations, including merchandising, inventory management, and visual presentation.
  • Maintain a safe and organized store environment that adheres to company standards.
What We Offer
  • A competitive estimated salary of $55,000 - $65,000 per year based on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.
About Us

Staples is a leader in the office supplies industry, committed to helping our customers discover innovative products, services, and inspiration that unlock what's possible. We're dedicated to empowering our employees to unlock their potential and drive business success.


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