Business Development Specialist
2 days ago
As a Consumer & Business Service Specialist - West Broad, you will play a critical role in growing and deepening member relationships while ensuring quality member service. Your primary focus will be on small business lending, consumer lending, real estate lending, and building a book of business.
Key Responsibilities:- Provide superior member service by accurately and efficiently performing all member service-related transactions in accordance with VACU policies and procedures.
- Assess consumer and business member needs, provide solid advice and recommendations, and build strong relationships based on mutual trust to optimize sales opportunities.
- Be the primary point of contact within each branch for small business clients and the resident expert for small business products and services.
- Grow business prospects while nurturing and deepening existing business memberships to effectively build a book of business.
- Have a strong understanding of all mortgage and equity products to provide proper guidance and recommendations.
- Partner with the appropriate specialist and/or teammate to serve the member's banking, small business, mortgage, and investment needs.
- Build solid relationships with teammates, business partners, and specialists by fostering teamwork, partnership, and collaboration.
- Demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements.
- College graduate with a concentration in business or equivalent experience.
- Significant experience in business banking and building a book of business.
- Ability to be actively registered with the Nationwide Mortgage Licensing System and Registry (NMLS).
This job requires the ability to sit and stand for long periods of time. Occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.
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