Business Development Specialist

2 days ago


Richmond, Virginia, United States Virginia Credit Union Full time
Job Description:

As a Consumer & Business Service Specialist - West Broad, you will play a critical role in growing and deepening member relationships while ensuring quality member service. Your primary focus will be on small business lending, consumer lending, real estate lending, and building a book of business.

Key Responsibilities:
  • Provide superior member service by accurately and efficiently performing all member service-related transactions in accordance with VACU policies and procedures.
  • Assess consumer and business member needs, provide solid advice and recommendations, and build strong relationships based on mutual trust to optimize sales opportunities.
  • Be the primary point of contact within each branch for small business clients and the resident expert for small business products and services.
  • Grow business prospects while nurturing and deepening existing business memberships to effectively build a book of business.
  • Have a strong understanding of all mortgage and equity products to provide proper guidance and recommendations.
  • Partner with the appropriate specialist and/or teammate to serve the member's banking, small business, mortgage, and investment needs.
  • Build solid relationships with teammates, business partners, and specialists by fostering teamwork, partnership, and collaboration.
  • Demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements.
Requirements:
  • College graduate with a concentration in business or equivalent experience.
  • Significant experience in business banking and building a book of business.
  • Ability to be actively registered with the Nationwide Mortgage Licensing System and Registry (NMLS).
Physical Requirements:

This job requires the ability to sit and stand for long periods of time. Occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.



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