Strategic Operations Lead
5 days ago
We're a fast-growing tech startup building the future of APIs, backed by top investors like Sequoia. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We're seeking a high-slope business generalist to support our growth and drive operational excellence. As a member of our leadership team, you'll work closely with our CEO to lead special projects and perform a wide variety of roles before we've hired for them (e.g., growth, marketing, customer success, product management).
This is a unique opportunity to join a small team of ~20 people based in NYC, with an ARR in the millions and several years of runway. You'll be responsible for building and maintaining a companywide cadence of operational excellence, designing and running processes that enable us to grow quickly while holding a high bar for quality throughout the team.
Your Key Responsibilities- Operational Excellence: Design and run processes to drive growth, ensuring high-quality outcomes across the team.
- Leadership Team Support: Run meetings, help ensure teams are aligned towards key goals, and provide strategic guidance to the CEO.
- Hiring Strategy: Develop and implement hiring strategies, craft job descriptions, and interview loops, and assist with sourcing and evaluating candidates across all business functions.
- Customer Insights: Develop sharp customer personas to inform optimal pricing, packaging, and messaging.
We're looking for someone who:
- Is exceptionally organized and comfortable juggling multiple projects simultaneously.
- Excels at structured communication and thinking.
- Has sufficient technical skills to write basic Python scripts or equivalent.
- Enjoy getting their hands dirty as much as they enjoy strategy.
- Has insane hustle and a strong bias to action.
- Holds themselves to impeccably high standards.
- May be a future or former founder.
- Competitive Compensation: $120,000 - $150,000 per year, plus equity grants.
- Benefits Package: Great healthcare coverage options, paid commuter benefits, paid team lunches, 401k, and flexible PTO.
- Growth Opportunities: Unique exposure to all aspects of a fast-growing startup, with opportunities to learn and grow with the company.
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