Part Time Bank Teller

3 weeks ago

Rochester Hills, Michigan, United States Lake Michigan Credit Union Full time
Job Title:
Teller I

Primary Location:
Rochester Hills

Employee Status:
part-time, hourly

Estimated Hours/Week: 27

Remote:
No

% of Travel for the Position: 0%

What You'll Get:
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.

Paid time off:
Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
Tuition reimbursement

About this position:


Lake Michigan Credit Union is seeking a Teller I who will be responsible for receiving and processing member transactions, including cash and check processes, deposits, transfers, and loan payments.

The ideal candidate will assist members with account maintenance and changes, collaborate with branch staff to cross-sell and increase member share of wallet, and ensure security and compliance procedures are followed in all transactions.

Key Responsibilities:
Independently receives and processes customer financial transactions, including deposits, withdrawals, transfers, and loan payments. Follows check procedures, check/cash handling processes, and ensures accuracy in all transactions. Educates and supports members to utilize LMCU Online Banking Portal. Provides exceptional member service, adheres to I AM LMCU guidelines, and contributes ideas to improve member experience.

Additional Responsibilities:
Utilizes technology such as CRM and Symitar to effectively support members and employees. Conducts problem-solving strategies resulting in a win-win solution for both the member and LMCU. Completes voided transactions, account maintenance, CD maintenance, process disputes, stop payments, payroll distributions, Card Services requests, check order requests, basic loan payment information, closing accounts, member account changes, and fee schedules, both accurately and efficiently. Collaborates with branch staff to effectively cross-sell products and services, and close deals to increase member share of wallet. Follows established procedures and guidelines for check holds, outgoing funds, non-member transactions, and safe deposit boxes. Follows security procedures and ensures appropriate steps are taken to correct unsatisfactory conditions.

Requirements:
One to three years of similar or related experience. Cash handling and customer service experience is strongly preferred. Excellent written and verbal communication skills.

About Us:


Lake Michigan Credit Union is a not-for-profit institution, owned by its members, instead of corporate stockholders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages, and a host of other advantages that simply don't exist at traditional banks.

We are proud of our past, thrilled with our present, and couldn't be more excited about our future. As a credit union, we work for our members, offering stellar value at every turn. We encourage innovation and excellence, and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.

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