Life Sciences Support Specialist

7 days ago


Miami, Florida, United States Lifelancer Full time
Job Overview

Ostro, a pioneering life sciences commercialization platform, seeks a skilled Life Sciences Support Specialist to join our team. This role offers an exciting opportunity to contribute to the growth of our organization and make a meaningful impact in the healthcare industry.

About the Role

We are looking for a dedicated individual with experience in call center operations within the life sciences or healthcare sectors. As a Life Sciences Support Specialist, you will be responsible for providing exceptional customer support through webchats and phone calls. Your primary focus will be on ensuring that consumer inquiries are addressed promptly and efficiently, following client guidelines and business rules.

You will also perform outgoing webchats, respond to consumer inquiries, and provide education or information to answer questions utilizing approved FAQ documents. Additionally, you will identify and escalate priority issues to assigned managers and/or Nurse Navigators, maintaining exemplary phone/chat etiquette at all times.

Requirements
  • Licensure as a Licensed Practical Nurse (LPN) is required.
  • A minimum of 1 year of experience in call center operations within the life sciences or healthcare sectors is preferred.
  • Experience with Google Drive Platform is a plus.
  • Excellent verbal and written communication skills are essential.
  • Strong listening skills, organizational abilities, and multitasking capabilities are necessary.
  • Ability to type 35 wpm is required.
  • Bilingual or multilingual skills, particularly in Spanish, are highly valued but not mandatory.
What We Offer

As a Life Sciences Support Specialist, you can expect a competitive hourly rate between $18-$20 USD, based on national averages and our compensation philosophy. Our company aims to provide an inclusive and equitable work environment, promoting radical honesty and transparency. We offer flexible remote work arrangements, allowing you to maintain a healthy work-life balance.

Ostro is committed to creating personalized healthcare journeys that boost engagement for consumers and healthcare professionals. We strive to drive value for life sciences brands by architecting innovative solutions. Join our team and contribute to shaping the future of life science commercialization.



  • Miami, Florida, United States Katalyst HealthCares & Life Sciences Full time

    Complaints Manager RoleKatalyst HealthCares & Life Sciences is seeking a skilled Complaints Manager to oversee the entire complaints system for Class II medical devices.About the RoleWe are looking for an experienced professional to handle the post-market quality team's complaints, focusing on reporting and handling incidents. The ideal candidate should have...

  • Complaints Manager

    4 weeks ago


    Miami, Florida, United States Katalyst HealthCares & Life Sciences Full time

    Job Description: We are seeking a highly experienced Complaints Manager to join our team at Katalyst HealthCares & Life Sciences. The ideal candidate will have a strong background in managing complaints systems, particularly for Class II medical devices. This role is a great opportunity for someone who enjoys working in a fast-paced environment and is...


  • Miami, Florida, United States Healthcare Support Permanent Placement Full time

    Radiation TherapistHealthcare Support Permanent Placement is seeking a skilled Radiation Therapist to join their team in Miami Beach, Florida.About the RoleThe successful candidate will apply ionizing radiation to patients as prescribed by physicians, following departmental standards, state guidelines, and company policies and procedures. They will...


  • Miami, Florida, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will provide technical assistance and support to our clients via phone or chat.


  • Miami, Florida, United States HealthCare Support Full time

    Job SummaryWe are seeking an experienced Medical Imaging Specialist to join our team in a Cardiac Catheterization Laboratory setting. This is a 13-week contract opportunity located in Miami, Florida.About the RoleThe successful candidate will be responsible for supporting medical professionals in the cath lab, utilizing their technical skills and knowledge...


  • Miami, Florida, United States Healthcare Support Full time

    Healthcare Support, a renowned leader in national healthcare and medical recruiting services, is seeking a skilled Cath Lab Technologist to join their team. Located in Miami, Florida, this 13-week contract presents an exciting opportunity for professionals looking to make a difference in the field of healthcare.Job Overview:A highly competitive compensation...


  • Miami, Florida, United States New York Life Insurance Company Full time

    About the RoleWe are seeking a skilled Financial Security Specialist to join our team at New York Life Insurance Company.As a Financial Security Specialist, you will play a crucial role in helping individuals and families achieve their financial goals by providing personalized insurance solutions.Job ResponsibilitiesOur ideal candidate will have a strong...


  • Miami, Florida, United States Healthcare Support Permanent Placement Full time

    About the JobHealthcare Support Permanent Placement is seeking a skilled Diagnostic Imaging Specialist to join their team in Miami, Florida.Job OverviewThe successful candidate will be responsible for performing high-quality mammography exams on patients according to established protocols and physician orders.Key responsibilities include ensuring patient...


  • Miami, Florida, United States IT Concepts Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team in support of the VA-ESOM contract. As a key member of our team, you will provide technical assistance and troubleshooting services to our clients across the United States.About the Role:The ideal candidate will have experience in system administration, debugging...


  • Miami, Florida, United States Healthcare Support Permanent Placement Full time

    About the RoleHealthcare Support Permanent Placement is seeking an experienced Radiology Specialist to join our team in Miami, Florida.Key ResponsibilitiesDevelop and implement training programs for mammography technologistsCollaborate with radiologists to enhance skills through clinical rotationsConduct department orientations and initial assessments for...


  • Miami, Florida, United States Healthcare Support Permanent Placement Full time

    Job Description:Radiation Therapists work in hospitals, cancer treatment centers, and other healthcare facilities, using specialized equipment to deliver precise doses of radiation to patients with cancer or other conditions.We are looking for a dedicated Radiation Therapist who can apply their knowledge and skills to provide high-quality patient care and...


  • Miami, Florida, United States Healthcare Support Permanent Placement Full time

    About the RoleHealthcare Support Permanent Placement is seeking a skilled Breast Imaging Specialist to join our team in South Florida.This permanent placement opportunity requires a highly qualified professional with expertise in mammography and breast imaging.Key ResponsibilitiesPerform high-quality breast imaging exams: Conduct thorough and accurate...


  • Miami, Florida, United States HealthCare Support Full time

    About the RoleHealthcare Support is seeking a highly skilled X-ray imaging specialist to join our team as a travel CT technologist in Aventura, Florida.Job DescriptionWe are looking for a motivated professional with excellent communication skills and a passion for delivering high-quality patient care. As a travel CT technologist, you will be responsible for...


  • Miami, Florida, United States Swipejobs Full time

    Job OverviewAt Swipejobs, we are seeking a highly organized and detail-oriented individual to join our team as an Office Support Specialist.Key Responsibilities:Manage and distribute information within the officeAnswer phones, take memos, and maintain filesSending and receiving correspondenceGreet clients and customersWhat We OfferCompensation:$29.00 per...


  • Miami, Florida, United States Lifelancer Full time

    Job Title: Clinical Coding SpecialistLifelancer, a talent-hiring platform in Life Sciences and IT, seeks an experienced Clinical Coding Specialist to join their team. The ideal candidate will have a strong background in ICD-10 CM/PCS coding and revenue opportunity analysis.Estimated Salary: $80,000 - $110,000 per yearAbout the Role:The Clinical Coding...


  • Miami, Florida, United States FS-Curtis Full time

    Job OverviewFS-Curtis is seeking an experienced Administrative Support Specialist to join our Service department. This role will provide critical support for the coordination, monitoring, and improvement of field service activities.


  • Miami, Florida, United States University of Miami Miller School of Medicine Full time

    Job SummaryThe University of Miami is currently looking for a talented Administrative Support Specialist to work in our Miami, FL location. This full-time position involves performing a variety of clerical functions and office support activities to ensure the smooth operation of our office.


  • Miami, Florida, United States Tier One Services, Inc Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Tier 1, a leading staffing agency. As a key member of our operations team, you will provide exceptional administrative support, ensuring the smooth operation of our office.


  • Miami, Florida, United States HCA Florida Kendall Hospital Full time

    Unlock a Rewarding Career as a Diagnostic Imaging SpecialistWe are seeking a highly skilled and compassionate Diagnostic Imaging Specialist to join our team at HCA Florida East Florida. This is an excellent opportunity for professionals who are passionate about delivering exceptional patient care and contributing to the growth and success of our...


  • Miami, Florida, United States University of Miami Miller School of Medicine Full time

    Explore a rewarding career as a Healthcare Support Specialist at the University of Miami Miller School of Medicine. Our team is seeking a skilled Certified Nursing Assistant to provide exceptional patient care in our state-of-the-art facilities.About the RoleThis part-time, intermittent position requires a minimum of 1 year of relevant experience and a...