Retail Associate

2 days ago


Greensboro, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide member service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Process member purchases, assist with payments, and utilize cash registers to complete transactions.
  • Maintain a clean and organized store environment, including sweeping and cleaning the parking lot, and ensuring carts are available and in good condition.
  • Assist with club pick up orders, including contacting members to notify them of delayed pickup times, informing them of unavailable products, and offering alternative options.
  • Resolve member issues and concerns, and promote the company's products and services.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience, including operating a cash register and working with mobile retail applications, preferred.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to stand for long periods of time and lift up to 25 pounds.
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career advancement and professional growth.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.



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