Software Quality Assurance Expert for Global Operations
6 days ago
About the Role
We are seeking a seasoned Senior Software Quality Assurance Engineer to join our team at STERIS, a leading global provider of products and services that support patient care with an emphasis on infection prevention. This is a hybrid role requiring onsite work 2 days per week at our Mentor, OH Headquarters.
Key Responsibilities
- Leadership (20%):
- Implement software quality standards and lead continuous improvement of quality within the software development lifecycle.
- Implement new policies and processes, including Agile-Scrum methodology.
- Ensure compliance to regulatory controls, including but not limited to SOX & ISO 13485.
- Aggregate, monitor, and review QA metrics.
- Assist and mentor junior team members with their more complex responsibilities and issues.
- Review test plans written by others to provide feedback.
- Recommend changes to tracked QA metrics to support continuous improvement.
- Test Planning (40%):
- Work within Zephyr or other test management tools.
- Review system designs to identify missing, ambiguous, conflicting, or inaccurate requirements or design specifications.
- Translate system requirements and designs into detailed, comprehensive, and well-structured test cases.
- Develop system documentation and test planning across multiple applications to ensure validation within the scope of regulatory requirements.
- Follow IT, Quality & Regulatory processes and procedures.
- Oversee general IT and Quality controls processes related to auditing, monitoring, approvals, and validation.
- Test Execution (40%):
- Execute test plans to perform functional, integration, regression testing.
- Execute exploratory test sessions.
- Identify, record, and document defects with an issue tracking system.
- Monitor and track defects to resolution.
- Document test cases, test plans, and test results with a test documentation tool.
- Facilitate user acceptance testing sessions.
- Work with Business Process Owners to obtain and document approval of systems and system changes.
- Perform defect root cause analysis and suggest potential resolutions to developers.
- Assist in developing and maintaining an automated testing framework.
- Report metrics to accurately reflect project status.
- Coordinate and lead Quality Assurance cycles to ensure applications satisfy end-user requirements using a standard process methodology.
Requirements and Qualifications
- A Bachelor's Degree or higher with 7 years total experience in a QA, Test, or Software Development/Engineering role.
- In lieu of a degree, a combination of work experience and education will be considered.
- Expert knowledge of software QA methodologies, tools, and processes.
- Critical thinking skills, with the ability to form clear, reasoned judgments by gathering, analyzing, and systematizing information.
- Excellent technical writing skills, with the ability to write clear explanations of technical processes and information.
- Strong leadership and teamwork skills, with the ability to foster an environment that brings value from each individual's abilities.
- Proficiency in SQL, with the ability to write SQL select statements that join multiple tables without using outside resources.
- Effective teaching skills, with the ability to explain complex technical concepts to non-technical people.
- Able to switch context often with clarity and without frustration, with a strong understanding of Agile principles.
- Organized and able to balance the demands and priorities of multiple projects, bringing each to successful completion.
- Able to independently expand knowledge of multiple software systems quickly, using both online and offline resources.
- Minimum 2 years experience understanding of multiple automated testing techniques and tools.
- Minimum 4 years experience recognizing process improvement opportunities, and developing the improvements.
What We Offer
STERIS invests in its employees and their families for the long term. As a valued member of our team, you can expect:
- Competitive pay: $120,000 - $150,000 per year, based on experience.
- Extensive paid time off (18 days starting) and 9 added holidays.
- Excellent healthcare, dental, and vision benefits.
- 401(k) with a company match.
- Long/short-term disability coverage.
- Parental leave.
- Additional add-on benefits/discounts for programs such as pet insurance.
- Continued training and education programs.
- Excellent opportunities for advancement in a stable, long-term career.
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