AutoZone Sales Associate
4 weeks ago
As an AutoZone Retail Sales Associate, you will be the face of our company, providing exceptional customer service and driving sales through a WOW customer experience. Your daily tasks will include assisting customers, maintaining store appearance, and ensuring assigned store tasks are completed in a timely manner.
Key Responsibilities:
- Provide WOW Customer Service by exceeding customer expectations and providing a personalized shopping experience.
- Operate cash registers and follow established cash handling procedures to ensure accurate transactions and maintain a safe working environment.
- Follow company policies and loss prevention procedures to prevent theft and maintain store security.
- Maintain a safe working environment by wearing Personal Protective Equipment (PPE) and adhering to safety protocols.
- Restock merchandise and maintain store appearance to ensure a clean and organized shopping environment.
- Utilize ZNET to help customers locate merchandise or find suitable alternatives, and maintain product knowledge through AutoZone systems and information sources.
- Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs, and utilize OBDII to read codes from customer's automobiles.
- Diagnose automobile problems and recommend solutions to customers, and communicate with managers regarding customer concerns and employee matters.
- Develop more effective customer service skills through active engagement and provide honest and trustworthy advice to customers regarding the best products that fit their expectations.
Requirements:
- Applicants must be 18 years or older and have a High School diploma or equivalent.
- Basic knowledge of automotive parts is required, and excellent communication and decision-making skills are essential.
- Ability to lift, load, and deliver merchandise, and work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.
Benefits at AutoZone:
- Competitive pay and unrivaled company culture.
- Medical, dental, and vision plans, and exclusive discounts and perks, including AutoZone In-store discount.
- 401(k) with Company match and Stock Purchase Plan, and AutoZoners Living Well Programs for mental and physical health.
- Opportunities for career growth and professional development.
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