Sales and Customer Service Representative

1 week ago


Lancaster, California, United States Massage Envy Full time

{"title": "Customer Service and Sales Associate", "sections": [{"title": "Overview", "content": "At Massage Envy Lancaster West, we're passionate about helping others feel their best. As a Customer Service and Sales Associate, you'll be part of a team that's committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.", "isBold": true}, {"title": "Responsibilities", "content": "\u2022 Provide outstanding customer service and help everyone feel valued and understood\u2022 Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations\u2022 Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions\u2022 Help grow and retain a client base both in-person and through phone/email outreach", "isBold": false}, {"title": "Culture and Support", "content": "\u2022 Trained leadership that is invested in YOUR success\u2022 Award programs (like Sales Associate of the Year)\u2022 A caring community that strives to celebrate individuality and share knowledge", "isBold": false}], "salary": "$17.25", "language": "en-US"}



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