Freight Flow Operations Manager

1 day ago


Crofton, Maryland, United States DICK'S Sporting Goods Full time

At DICK'S Sporting Goods, we believe in the transformative power of sports to change lives. As a Freight Flow Lead, you will play a vital role in creating an inclusive and diverse workforce that reflects the communities we serve.

The Freight Flow Lead is responsible for delivering exceptional customer service while providing direction to teammates as their immediate point of contact and coach. To excel in this role, you must be able to lead by example, demonstrate empathy, resilience in the face of adversity, optimism, and collaboration with colleagues.

  • You will support building and hiring a strong team by observing in-store interviews and department tours.
  • Your ability to connect with every teammate in the store will help build mutual trust, respect, and contribute to the store's recognition culture.
  • You will plan, organize, and control daily assignments, game plans, projects, or store events 30 days in advance with guidance from the Assistant Store Manager.
  • Strategically leverage teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on priority level.
  • Assist the store leadership team with general supervision in accordance with Company policies and procedures.
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards.
  • Assist with training teammates on company procedures and programs, including onboarding new teammates and cross-training current teammates.
  • Prioritize coaching and developing oneself and others, providing hands-on coaching and teaching the 'why' behind tasks, plans, and processes.
  • Lead by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose and organizational goals.
  • Create an inclusive store environment where everyone feels welcome and safe and is treated with respect.
  • Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
  • Maintain confidentiality of all Company information.
Leadership Traits

We expect our leaders to embody the following competencies:

  • Ensure Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns

The estimated salary for this position is $18.00 - $26.00 per hour, which may vary based on location, experience, and other factors. DICK'S Sporting Goods offers a generous suite of benefits, including paid time off and opportunities for professional growth and development.



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