Veterinary Assistant Manager
7 days ago
At Petco, we're passionate about creating a healthier, brighter future for pets, pet parents and people. Our mission is to improve lives by doing what's right for pets, people and our planet.
We're a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. With 29,000 strong and operating 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers, we're dedicated to purpose-driven work that benefits everyone involved.
The RoleThis Veterinary Assistant Manager position plays a critical role in providing exceptional veterinary care to our Vetco Total Care full-service hospital patients and outstanding customer service to their owners. As a key member of our technical team, you'll be responsible for setting the tone for the technical and customer support team in the hospital, fostering cohesion and motivation among team members, and ensuring that day-to-day operations run smoothly and efficiently.
Key Responsibilities- Greet clients and patients arriving for appointments or walk-ins, escorting them into an exam room, obtaining weight and vital signs, recording all information in the electronic medical record, and beginning documentation of the patient visit.
- Assist veterinarians with appointments (routine and emergency), surgery, dentistry, and euthanasia's, taking direct supervision from veterinarians and Hospital Office Managers or Hospital Leaders on Duty.
- Perform patient restraint, obtain and process laboratory samples, handle and dispense medications under veterinarian direction, and maintain the electronic medical record.
- Schedule appointments, communicate with and educate clients, relay test results to doctors and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable.
- A college or college-equivalent education as required in becoming a Credentialed Veterinary Technician in the state where the hospital is located.
- At least one year of previous experience as a Veterinary Technician or working in a veterinary practice.
- Excellent written and verbal communication skills.
- Compassion and sympathy, with the ability to maintain a professional attitude and demeanor during emotional and stressful situations.
- Telephone and computer skills.
- A team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
We offer a competitive salary range of $20.50 - $33.00 per hour, with a starting rate of $16.00 per hour. In addition to a comprehensive benefits package, including health and financial benefits, 401K, incentives, and PTO, you'll have the opportunity to work in a dynamic and supportive environment that values teamwork, innovation, and customer satisfaction.
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