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Patient Services Technician

1 month ago


Columbus, Ohio, United States The Ohio State University Full time

Current Employees and Students

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

  • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title: Patient Services Technician

Department: East | Outpatient Care East Lab

Job Description

Scope of Position

The outpatient service centers include the phlebotomy draw stations located at Ross Heart Hospital, Martha Morehouse Pavilion, Stoneridge Internal Medicine, Outpatient Care Lewis Center, Outpatient Care Gahanna, Outpatient Care Upper Arlington, and Hilliard. These patient service center locations are staffed between the hours of 7:00 am to 5:30 pm, Monday through Friday, and Saturday mornings in some locations to accommodate each service center's specific operational and patient service needs.

Position Summary

The patient service technician performs specimen collection by both venipuncture and capillary puncture, specimen labeling, and specimen processing. Verifies accuracy and quality of specimens collected and dispatches specimens to appropriate testing locations, and performs training of others in these techniques. Also performs test requisition entry, greets and directs patients through the lab and gathers complete patient information necessary to complete the registration and accessioning of all procedures done in the area. Performs point of care testing; ensures accuracy of results and Quality Control measures by maintaining equipment and instruments. Follows policy for chain of custody record keeping for pre-employment urine drug screen collections.

Minimum Education Required

HS Graduate or Equivalent

Required Qualifications

High school graduate or equivalent required; Certified phlebotomist preferred; EKG training through an accredited organization preferred.

Explore our extensive benefits

Work-life: Flexible and remote work arrangement opportunities where applicable, childcare program, and access to educational, athletic and cultural events.

Retirement: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.

Health: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.

Time off: Paid vacation and sick time, parental and medical leave plus 11 paid holidays.

Short and long-term disability options also available.

Financial: Tuition assistance for employees and their dependents, adoption assistance and discounts with preferred vendors and university partners.

Wellness: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.