Baystate Health Clinical Support Specialist

3 days ago


Springfield, Massachusetts, United States Baystate Health Full time

About Us

Baystate Health is a nationally recognized leader in healthcare quality and safety, providing exceptional care to patients across western Massachusetts.

We are seeking a skilled Patient Care Technician to join our team at Baystate Medical Center, the region's only level 1 trauma center.

Job Summary

The successful candidate will be responsible for providing high-quality patient care, collaborating with our clinical team to ensure seamless delivery of services, and maintaining a safe and respectful environment for patients and staff.

Key Responsibilities

  • Provide direct patient care, including hygiene, skin care, mobility, and monitoring
  • Assist physicians with exams and procedures, ensuring accurate identification of patients before performing any tasks
  • Manage equipment and perform or assist in all procedures on the unit, maintaining a clean and organized workspace
  • Communicate effectively with patients, families, and colleagues, addressing concerns and needs in a timely and empathetic manner
  • Participate in emergency procedures, responding promptly and safely to situations requiring immediate attention

Requirements

  • At least one year of direct patient care experience, with a focus on delivering compassionate and individualized care
  • Certified Nursing Assistant Certification or equivalent experience preferred
  • Effective communication and teamwork skills, with the ability to work collaboratively with diverse groups
  • Basic Life Support - American Heart Association certification required

Benefits

  • Competitive salary range: $45,000 - $65,000 per year, based on experience and qualifications
  • Generous PTO package, with opportunities for professional growth and development
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for continuing education and training

Join Our Team

If you are passionate about delivering exceptional patient care and working collaboratively with a talented team, we encourage you to apply for this exciting opportunity.



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