Computer Hardware and Software Analyst

5 days ago


Arlington, Virginia, United States United States Bowling Congress Full time

The United States Bowling Congress is seeking a highly skilled Computer Hardware and Software Analyst to join our team in Arlington, Texas.

**Estimated Salary:** $75,000 - $95,000 per year.

**Job Description:**

This role involves analyzing and resolving computer hardware, software, and network communication problems using diagnostic software and technical troubleshooting processes. You will support internal and external users and serve as the Information Technology (IT) help desk for USBC Tournament operations.

**Key Responsibilities:

  • Troubleshoot and resolve all manners of computer-related incidents.
  • Manage user network, email, and iSeries accounts.
  • Perform PC installs, moves, adds, and changes.
  • Build and maintain desktop and laptop images.

**Requirements:

  • Two years of help desk/desktop experience emphasizing IT-related issues/incidents research and resolution.
  • Advanced knowledge of Microsoft Windows 10 and Microsoft networking concepts.
  • Excellent communication skills and ability to work in a team environment.

**Compensation and Benefits:**

We offer a competitive salary and a comprehensive benefits package, including health, medical, FSA, HSA, dental, vision, life, 401(k) + match, PTO, holiday pay, and more.


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