Debit and ATM Cards Operations Manager

6 days ago


Raleigh, North Carolina, United States Local Government Federal Credit Union Full time

We are seeking a highly skilled Debit and ATM Cards Operations Manager to join our team at the Local Government Federal Credit Union. This is a challenging role that requires a strong background in financial services, particularly in payments and card products.

In this position, you will be responsible for managing the debit and ATM card operations function, providing exceptional service to members, internal departments, and vendors. Your primary goal will be to ensure the efficient processing of debit and ATM card transactions, minimizing errors and maximizing customer satisfaction.

As a Senior Debit and ATM Cards Analyst, you will analyze monthly reporting, identify potential fraud indicators, and develop strategies to prevent and detect fraudulent activity. You will also partner with internal departments to resolve issues related to debit and ATM cards, provide training and guidance to colleagues, and serve as a subject matter expert on debit and ATM card operations.

Your skills and experience must include a minimum of 4-6 years in financial services, including 1-3 years in payments, card products, or supporting card operations initiatives. Strong interpersonal communication skills, a strong service orientation, and proficiency in Microsoft Office are essential. You must also possess a bachelor's degree in business, operations, or a related field, and have a minimum of 1-3 years of experience supporting card operations initiatives.

The estimated salary for this position is around $70,000-$90,000 per year, depending on your level of experience and qualifications. As a valued member of our team, you can expect a dynamic work environment, opportunities for professional growth and development, and a comprehensive benefits package.

This is an exciting opportunity to join a forward-thinking organization that values diversity, inclusion, and community involvement. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this challenging and rewarding role.


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