Fulfillment Center Team Lead

6 days ago

Burlington, Wisconsin, United States Wisconsin Vision Associates, Inc. (WVA) Full time
About the Role

We are seeking a highly motivated and experienced Fulfillment Center Team Lead to join our team at Wisconsin Vision Associates, Inc. (WVA). As a key member of our distribution center, you will be responsible for leading a team of approximately 40 Fulfillment Center Associates (FCAs) and ensuring the efficient and effective execution of order fulfillment processes.

Key Responsibilities
  • Lead, inspire, and develop direct reports to promote Associate growth and a high-performing team.
  • Establish and maintain a positive work environment through real-time observation and specific, constructive feedback.
  • Analyze performance metrics and create actionable plans to ensure company goals and objectives are achieved.
  • Coach and mentor team members, including completion of 30/60/90 day reviews, annual performance reviews, and performance improvement plans (PIPs).
  • Identify training opportunities and develop plans to train FCAs to drive growth and engagement.
  • Manage and maintain accurate work schedules for FCAs.
  • Oversee daily execution of order fulfillment processes, including picking, checking, packing, shipping, stocking, and replenishment.
  • Proactively communicate concerns, issues, and ideas for improvement to Management.
  • Maintain a highly efficient and organized warehouse environment.
  • Collaborate across departments, including Fait Leadership, Human Resources, Customer Service, Finance, and the Project Team.
  • Participate in the safety committee and assist in any task requested by Management.
Requirements
  • Availability to work Monday through Friday, 1:30pm to 10:30pm, and occasional Saturdays.
  • Employed by Fait for a minimum of 18 months is a plus.
  • A High School Diploma is required; an Associate degree or equivalent in relevant work experience is preferred.
  • Directly related Fulfillment Team Leader experience is a plus.
  • Knowledge of Microsoft Office Suite products is required.
  • Ability to handle sending professional emails using proper business etiquette.
  • Must be a true team player, personable, professional, flexible, and have a high level of integrity.
  • Attention to detail that will impact profitability.
  • Ability to manage time through multi-tasking and managing several projects at once.
  • Possess the strength and endurance to stand and walk for a full scheduled shift, and intermittently lift up to 50 pounds.
  • Must have a valid driver's license.
  • Experience making cost-efficient decisions and complying with a department budget.
  • Strong written and verbal communication skills.
  • High levels of personal accountability and the ability to be responsible for your own actions.
  • Ability to problem-solve quickly.
What We Offer

At Wisconsin Vision Associates, Inc. (WVA), we offer a supportive and fast-paced work environment with a fun culture. We trust you will find employment here challenging, yet highly rewarding. We provide resources and support for education and training as needed, and we encourage our Associates to seek approval, schedule, and participate in education and/or training that will prepare them for present and future needs.

How to Apply

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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