IT Professional
1 week ago
We are seeking a highly skilled IT Professional to join our team at Charter Schools USA. The successful candidate will be responsible for providing exceptional customer service, communicating effectively with clients and supervisors, and providing timely support through remote access and onsite presence.
Key Responsibilities- Provide technical support and troubleshooting services for Apple, Windows, and Android devices
- Monitor support requests and resolve issues in a timely manner
- Communicate effectively with clients and supervisors to ensure seamless service delivery
- Maintain disaster recovery and prevention procedures
- Participate in ongoing training and professional development to stay up-to-date with industry trends and technologies
- 4+ years of experience in direct technical support roles
- Strong knowledge of current Apple, Windows, and Android devices
- Excellent communication and problem-solving skills
- Bachelor's degree or equivalent education in a related field
$63,000 - $80,000 per year, depending on experience
About UsCharter Schools USA is a leading education management company that manages high-performing private and municipal schools. We are dedicated to providing students with a high-quality education and strive to achieve excellence in everything we do.
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