Satellite Installation Specialist
3 weeks ago
$5,000 Additional Cash Award available - Learn more about this opportunity
This role involves home dispatching and may cover multiple service areas.
As a vital member of the DIRECTV team, you will be at the forefront of customer engagement, connecting them with cutting-edge technology and exceptional services. Your contributions will not only enhance customer experiences but also support our mission of elevating entertainment standards. This position offers a chance to demonstrate your customer service skills while representing our brand.
We provide a comprehensive benefits package that includes medical and dental coverage, a 401(k) plan, tuition reimbursement, and paid time off. Additionally, employees can enjoy various services at no cost or discounted rates:
- Complimentary DIRECTV Premier Package with free installation (including HBO Max, Cinemax, Showtime & Starz)
- Free DIRECTV STREAM Premier Package (featuring HBO Max, Epix, Starz, NBA League Pass) and unlimited cloud DVR
- 25% discount on AT&T Cell Phone Service
Key Responsibilities:
- Install and maintain customer satellite equipment, often at heights using ladders and elevated surfaces.
- Educate customers about the features and functionalities of our services.
- Ensure all services are operational and effectively demonstrate, sell, and bill video services while interacting with customers.
- Conduct work in various environments, including buildings, attics, basements, and crawl spaces, which may require physical agility.
- Utilize a company PC to manage and complete service orders.
- Work outdoors in varying weather conditions while adhering to safety protocols.
- Operate a company vehicle and report to designated work locations.
Compensation:
The base wage for this full-time position is $32.11 per hour, plus bonuses (if applicable) and benefits. Wage ranges are determined by role and location, with individual pay based on skills, experience, and education.
Requirements:
- A valid driver's license appropriate for the vehicle being operated.
- Pass a driving record check.
- Availability to work various shifts, including nights, weekends, and holidays as needed.
- Willingness to travel for out-of-area assignments, which may involve overnight stays.
- Compliance with drug testing and security checks as required.
- Ability to operate vehicles with manual transmissions.
- Capability to work outdoors in all weather conditions.
- Physical stamina to stand for extended periods and lift up to 80 pounds.
Additional Cash Award Details:
- $2,000 bonus upon successful training completion.
- $1,000 after six months of continuous employment.
- $2,000 after twelve months of continuous employment.
To qualify for cash award payouts, all milestones must be achieved while maintaining good standing with no violations of company conduct.
At DIRECTV, our commitment to meeting customer needs is paramount. Your ability to deliver outstanding service will significantly impact our success. This is an exciting opportunity to work at the forefront of technology and entertainment.
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