Healthcare Financial Specialist I

5 days ago


Baldwin Park, California, United States CEDARS-SINAI Full time
About the Role

At Cedars-Sinai, we value excellence and are committed to providing high-quality medical care in Los Angeles. As a Financial Care Specialist I, you will play a vital role in delivering exceptional patient relations support to our Patient Financial Services department.

Responsibilities
  • Under general supervision, analyze and resolve customer inquiries, concerns, and issues related to hospital and professional services.
  • Identify and implement effective solutions to ensure timely and accurate account collection, maintaining acceptable levels of speed and accuracy.
  • Negotiate and document payment plans within established policies, achieving timely and accurate account collection for hospital and professional services.
  • Respond to patient, insurance company, and other authorized third-party inquiries, including return of calls and research needed to bring accounts to final resolution.
Requirements

We are seeking a highly motivated individual with a minimum of 1 year of hospital billing or professional billing and/or Collection experience with customer service and call center experience.

A High School Diploma/GED is required; an Associate's degree in business administration or a related major is preferred.

Why Work Here?

Beyond outstanding employee benefits, including health and dental insurance, vacation, and a 403(b), we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve.

Compensation and Benefits

The estimated salary for this role is $25-$37 per hour, based on experience and location.



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