Restaurant Shift Manager

3 weeks ago


Cary, North Carolina, United States MOD Pizza Full time

We're on a mission to make a difference in the lives of our customers and employees. As a Restaurant Shift Manager at MOD Pizza, you'll play a key role in leading our team to deliver exceptional customer experiences and pizzas that make a positive impact.

Key Responsibilities:

  • Lead by example, embodying MOD's values and behaviors to create a positive and inclusive work environment.
  • Partner with the General Manager to develop and implement strategies that drive sales growth and customer satisfaction.
  • Coach and develop Shift Supervisors to excel in their roles, focusing on skills development and performance improvement.
  • Stay up-to-date on operational standards and resources, ensuring seamless execution of store tasks and procedures.
  • Collaborate with the General Manager to engage with the local community, fostering strong relationships and promoting MOD's brand.

Requirements:

  • Minimum 1 year of customer service or restaurant leadership experience.
  • Proven track record of successfully leading, coaching, training, and motivating front-line employees.
  • Ability to think strategically and act tactically, with a focus on results-driven decision-making.
  • Excellent communication and interpersonal skills, with a passion for building strong relationships.
  • Must be at least 18 years old.

About MOD:

At MOD, we believe in creating a world that works for and includes everyone. We're committed to fostering a culture of inclusivity, respect, and empathy, where every employee feels valued and supported. If you're passionate about making a difference and delivering exceptional customer experiences, we'd love to hear from you



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