Hostess

Giana Restaurant is a premier dining destination in Easton, renowned for its exceptional culinary experience and impeccable service.

We are seeking a skilled and charismatic Hostess to join our team, responsible for creating a warm and inviting atmosphere for our esteemed guests.

• Guest Reception: Greet guests warmly and make a positive first impression.
• Reservation Management: Effectively manage reservations and seating arrangements to ensure optimal table utilization.
• Guest Relations: Provide attentive and personalized service to guests, addressing their inquiries and special requests.
• Cooperation: Collaborate closely with the waitstaff and management to coordinate seating and ensure a seamless dining experience.
• Seating: Escort guests to their tables and present menus, making guests feel comfortable and informed.
• Waitlist Management: Maintain an organized waitlist, accurately estimating wait times, and notifying guests when their tables are ready.
• Ambiance: Help maintain the restaurant's ambiance by keeping the reception area clean, organized, and aesthetically pleasing.
• Communication: Relay important information to the kitchen and service staff to facilitate efficient service.
• Problem Resolution: Address and resolve guest concerns or issues promptly and professionally.
• Upkeep: Assist with various administrative tasks, such as confirming reservations and managing the coat check.

• Qualifications:
  • Exceptional interpersonal and communication skills.
  • Poise, professionalism, and a friendly demeanor.
  • Strong organizational abilities, with an eye for detail.
  • Ability to handle stressful situations gracefully.
  • A passion for delivering top-notch guest experiences.
  • Previous experience in a hostess or customer service role is a plus.
• Benefits:
  • Competitive hourly wage and opportunities for tips.
  • Training in hospitality and guest service.
  • A dynamic and inclusive work environment.
  • Opportunities for career growth within the restaurant.

Giana Restaurant is an equal opportunity employer, committed to creating an inclusive environment for all employees.