Member Service Representative
1 month ago
Job Summary
This role is responsible for providing exceptional member service by maintaining a clean and organized sales floor, assisting members with purchasing decisions, and promoting Sam's Club products and services.
Key Responsibilities
- Maintain a clean and organized sales floor, including restocking shelves and ensuring merchandise is properly displayed.
- Assist members with purchasing decisions, including answering questions and providing product recommendations.
- Provide exceptional customer service by being attentive, friendly, and responsive to member needs.
- Process member purchases, including handling returns, exchanges, and refunds.
- Assist with training new associates on company processes and procedures.
Requirements
- High school diploma or equivalent required.
- Previous retail experience preferred.
- Ability to work a variety of shifts, including evenings and weekends.
- Excellent communication and customer service skills.
Benefits
- Competitive hourly wage.
- Performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans.
- Paid time off and holidays.
About Sam's Club
Sam's Club is a membership-based warehouse club that offers a wide selection of products, including groceries, electronics, and home goods. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.
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