Implementation Specialist
24 hours ago
**About Solo: A Solar-Powered Future Maker**
Solo is revolutionizing the solar energy industry with innovative software solutions that empower installers and sales teams to achieve unparalleled success. We're not just building software, we're building a brighter future.
We're currently seeking an exceptional Implementation Specialist to join our team. As an Implementation Specialist, you will play a key role in ensuring the success and satisfaction of our new clients by guiding them through the implementation process. Your technical expertise and excellent communication skills will be essential in delivering seamless adoption of our platform.
**Key Responsibilities:**
- Manage the onboarding process for all assigned clients, ensuring a smooth setup and tailored experience.
- Audit and assess customer businesses to provide personalized implementation guidance.
- Conduct training sessions to equip users with the necessary skills to maximize the platform's potential.
- Proactively address customer issues and concerns, providing timely support and solutions.
**Requirements:**
- 2-3 years of experience in software implementation or related roles.
- Bachelor's degree in a relevant field, such as computer science or business administration.
- Exceptional relationship-building skills and the ability to communicate complex concepts simply.
- Detailed-oriented and highly organized, with a passion for delivering high-quality results.
**Benefits and Salary:**
- $65,000 annual salary, offering a competitive compensation package.
- Paid time off and comprehensive health insurance, including medical, dental, and vision coverage.
- A healthcare savings account (HSA) with company match and short-term disability insurance.
- A 401(k) plan with up to 4% company match and ongoing employee development opportunities.
**Join Our Team at Solo:
At Solo, we foster a collaborative environment that values innovation, creativity, and teamwork. If you're passionate about making a difference in the solar energy industry, we encourage you to apply for this exciting opportunity.
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