Operational Readiness Specialist

5 days ago


ValdeReuil, Normandie, United States Sparks Group Full time
Job Summary

We are seeking an experienced Operational Readiness Specialist to join our team at Sparks Group. This is a hybrid remote opportunity.

About the Role

This position involves supporting various teams with new service introductions, reporting and auditing reports, ensuring certification scripts, testing documentation, and program checklists are completed and annual reviews are conducted.

Responsibilities:
  • Maintain and update program documentation, monitor certification results, and oversee annual audits.
  • Conduct training sessions for internal and external stakeholders, support product team initiatives, and assist with bank test certifications and documentation.
  • Participate in automation efforts, generate key performance indicators, and produce regular reports.
  • Work closely with implementation, production support, and product teams to address client requests and ensure smooth operations.
Requirements:
  • Bachelor's degree in business or an information technology-related field
  • At least 3 years of experience in the financial industry, documenting operational processes and product requirements
  • Strong understanding of Agile methodologies
  • Experience with Jira
  • Proficiency in MS Office
Benefits

We offer a comprehensive benefits package including health and life insurance, paid time off, and retirement plans to qualifying employees.

$65,000 - $80,000 per year, depending on experience. This estimate is based on national averages in the United States.



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