IT Transformation Specialist

1 week ago


Lockport, New York, United States Vertiv Full time
About the Role

We are seeking an experienced IT Transformation Specialist to join our team at Vertiv. This is a critical role that requires building and cultivating relationships with all levels of the business, leading to a trusted IT advisor.

Job Summary

The successful candidate will contribute to the IT vision and strategy by supporting the current IT Portfolio around planning & execution of OCM (organization change management) activities and project deployments, focusing on business adoption and success criteria for each project/deployment within the team.

Key Responsibilities
  • Proven experience in industry-standard business analysis techniques and methods to elicit and validate business requirements supporting OCM activities – Audience Analysis techniques.
  • Expertise in creating and delivering presentations at executive and management levels to report on key multiyear programs and projects.
  • Expertise in communications using various tools to support townhall messaging, newsletters, and broadcast messaging.
  • Working knowledge of SharePoint and MS Teams to support collaboration practices within the BRM team.
  • Ability to adapt to Vertiv branding and messaging by partnering with different teams to ensure compliance with Vertiv standards.
  • Experience in modeling business processes and defining business data models.
  • Effective planning and facilitation skills, including the ability to negotiate differences of opinion between stakeholders.
  • Elicit requirements using interviews, document analysis, workshops, surveys, and business process models.
  • Interface with vendor partners to ensure smooth user readiness and adoption for each project.
  • Drive project management around software deployments with a focus on user readiness and validation of success criteria.
  • People management related to employees, contract positions, and staff augmentation for key software programs.
Requirements
  • Bachelor's Degree in Information Technology Management or related discipline or equivalent experience.
  • 8-10 years of industry experience in Information Technology focusing on OCM/Deployment Practice.
  • Experience in a global corporation preferred.
  • Minimum of 5 years in business analysis roles with 2-3 years in a managerial position.
  • Ability to support travel to meet with customers and IT teams globally.
  • Experience using enterprise requirements elicitation and management tools.
  • Knowledge of all phases of the software development lifecycle.
  • Effective facilitation and business case development skills.
  • Ability to lead and negotiate business solutions balancing technical capability, cost, and time.
  • Strong leadership skills and ability to generate enthusiasm among team members.
  • Excellent verbal and written communication skills.
  • Ability to engage in multiple initiatives simultaneously.
  • Detail-oriented with accountability to objectives.
  • Fluency in English and ability to interface with global teams.
  • Ability to write and interpret reports and business correspondence.
  • Ability to present information effectively to groups.
  • Ability to apply critical thinking to identify issues and opportunities.
Estimate Salary Range

$100,000 - $140,000 per year.



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