Business Systems Optimization Specialist
5 days ago
We are seeking a seasoned Business Systems Optimization Specialist to join our team in Philadelphia, PA. This role provides an exciting opportunity to make a meaningful impact by developing effective business solutions and driving process improvements across multiple product lines and platforms.
About the JobThis hybrid role offers flexibility, competitive compensation, and a chance to collaborate with various stakeholders to develop business solutions. As a senior-level contact, you will define business system requirements in areas of expertise and build strong relationships with internal customers, external partners, management, and outsourced IT solution providers.
Key Responsibilities:- Collaborate with business partners to identify system requirements and develop solutions in partnership with internal teams and external vendors.
- Define project scope, system criteria, and requirements.
- Analyze and troubleshoot potential system issues, proposing solutions to enhance business processes.
- Partner with testing teams and vendors to create comprehensive test plans, define test cases, and validate testing results for defect fixes and system enhancements.
- Coordinate testing and certification efforts with Inter-Plan partners, ensuring timely status updates to relevant stakeholders.
- Support production rollout, including post-implementation defect tracking and resolution.
To be successful in this role, you will need:
- In-depth knowledge of program policies and business environments, including associated system platforms.
- Strong organizational, analytical, and technical skills with a business-focused perspective.
- Ability to present complex ideas and solutions effectively to various audiences, including management and end-users.
- Extensive experience with business process and system design across multiple platforms.
- Proven facilitation and presentation skills, with the ability to train users on business system solutions.
- Effective communication skills for collaborating with internal and external project teams.
In addition to the required skills and qualifications, we are looking for someone who can:
- Demonstrate project management skills and experience with project management tools and business systems methodology.
- Exhibit proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, and Visio).
The salary for this position is $56-$58 per hour. We offer a range of benefits to support your well-being and career growth, including opportunities for professional development and advancement.
About Us:Fortuna operates as a staffing agency that sources, screens, and presents potential candidates for employment opportunities on behalf of our clients. With over 10 years of experience in the industry, we have built a reputation for delivering high-quality talent solutions that meet the needs of our clients and candidates alike.
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