Cybersecurity Support Specialist

1 day ago


San Antonio, Texas, United States ISHPI Information Technology Full time
Job Summary

We are seeking a highly skilled Cybersecurity Support Specialist to join our team at ISHPI Information Technologies, Inc. as an IT Service Desk Specialist II.

Key Responsibilities
  • Provide technical assistance and support to end users for hardware, software, and systems through phone, email, or chat.
  • Resolve computer software and hardware problems of users, and act as a contact for users having problems using computer software, hardware, and operating systems.
  • Act as the escalation path to resolve moderate to highly complex technical issues.
  • Specialize in certain aspects of technologies to assist the customer base.
  • Provide support for call overflow during peak time or reduced staff during off-peak hours.
Requirements
  • Accredited BS degree or higher and four (4) years of progressive experience demonstrating the required proficiency.
  • Active DoD M IAT Level II certification such as Comptia Security+ CE, CCNA-Security, CySA+, GICSP, GSEC, CND SSCP or higher level.
  • Clearance Requirement: Selected candidate must be a U.S. Citizen and be able to obtain and maintain required security clearance. Active clearance preferred.
About ISHPI Information Technologies, Inc.

Ishpi Information Technologies, Inc. is an Equal Opportunity and Affirmative Action Employer. We are committed to providing a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.

By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match.



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