Care Coordinator
1 week ago
About Us
All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home. Our services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities.
We provide personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care and other programs designed to help our clients maintain their independence and dignity.
Job Description
The Care Coordinator is responsible for effective service delivery to clients, guiding and directing Direct Support Professional (DSP) schedules. The Care Coordinator will assist with the assignment of appropriate staff to clients, schedule client services, identify problem situations and assist in problem solving to strive for optimum outcomes.
Responsibilities
- Clients In-Home support services between DSPs and persons served
- Participate in staff meetings with Branch Manager and other staff
- Communicate with Management regarding situations needing special attention, any change of client's condition/needs, and any situation that may require disciplinary action of staff
- Ensures DSPs complete all required training
- Assists with providing training as necessary
- Assigns DSPs to schedules and appointments in a timely manner
- Monitors attendance and punctuality of DSPs for service appointments
- Maintains data integrity for all assigned, including templates, valid authorizations, time and attendance
- Assumes on-call responsibility, and in the absence of appropriate staffing, may provide client direct care
- Ensures home care services are in compliance with agency philosophy, policies and procedures, and in accordance with state and federal licensing laws & regulations
- Ensures submission of proper timekeeping and paperwork
- Other duties as assigned
Qualifications
- Excellent customer service, communication, and problem solving skills
- Must be able to function well under pressure, make decisions quickly and manage confidential information
- High School Diploma
- Valid driver's license and insurance
- Two or more years of general office and computer experience
- Solid experience working with the public, presenting a friendly, professional appearance while interacting with people
Location
This position is based in Oklahoma City, OK.
Estimated Salary Range
$16-$18 per hour
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