Recruiting Operations Coordinator

2 days ago

Reston, Virginia, United States Dexian Full time
Job Summary

We are seeking a highly skilled Recruiting Operations Coordinator to join our team at Dexian. As a key member of our recruitment organization, you will play a critical role in partnering with our HR partners to enhance the recruiter and candidate experience.

Key Responsibilities
  • Manage interactions in multiple internal and external mailboxes, ensuring timely and accurate responses to inquiries.
  • Perform system administration tasks, including Workday system testing and troubleshooting for Global Expansion efforts.
  • Assist with recruiting education and development of user-friendly training materials.
  • Participate in agile pod work to enhance the Workday Recruiting experience.
  • Monitor email inquiries sent to the careers and/or recruiting accommodations mailboxes using Salesforce.
  • Provide accurate, complete, and timely responses to a variety of inquiries.
  • Perform audits and assist with team projects.
  • Engage with recruiters, candidates, hiring managers, or HR partner groups to resolve system issues and coach on appropriate steps/procedures.
  • Build and maintain relationships with internal clients.
  • Leverage appropriate communication channels to influence and achieve intended outcomes.
  • Exhibit a high level of personal ownership, confidentiality, and flexibility.
  • Help management identify and implement process improvement strategies that enhance the customer experience and/or operational efficiency.
Requirements
  • At least 1 year of recruiting or HR operations experience.
  • At least 1 year of customer service experience within a corporate environment.
  • Proficiency with Google Suite.
  • Demonstrated customer service skills, attention to detail, and decision-making skills.
  • Excellent written and verbal communication skills.
Preferred Qualifications
  • 1+ year of system administration experience.
  • 1+ year of Workday Recruiting experience.
  • Experience working in an Agile environment.
  • 1 year of process management experience.
  • Experience with Salesforce.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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