Senior Wireless Retail Operations Manager

5 days ago


St Simons Island, Georgia, United States ComServe Corporation Full time

ComServe Corporation is a leading Premium Retailer for Verizon Wireless, the nation's top wireless service provider. We are seeking an experienced Senior Wireless Retail Operations Manager to join our high-performance team.

About the Job

This is a rewarding opportunity to lead and develop a team of Sales Consultants while ensuring exceptional customer satisfaction and achieving sales goals. As a key member of our store management team, you will be responsible for daily operations, inventory control, employee scheduling, and maintaining a clean and professional retail environment.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Additional benefits include:

  • Medical/Dental/Vision/Life/AD&D coverage
Key Responsibilities

The successful candidate will have the following responsibilities:

  • Meet or exceed store sales goals through coaching, mentoring, and developing Sales Consultants
  • Ensure high levels of customer satisfaction through excellent communication and problem-solving skills
  • Conduct weekly staff performance reviews and provide constructive feedback
  • Develop new personal and business accounts to drive sales growth
  • Resolve customer complaints in a timely and professional manner
  • Enforce compliance with operations and sales standards to maintain a positive store image
  • Manage daily and weekly inventory control, including tracking transactions and maintaining accurate records
  • Schedule and manage employee hours to ensure adequate staffing and minimize overtime
  • Maintain a clean and organized retail store environment, adhering to company standards
Requirements

To be successful in this role, you must possess:

  • An Associate's degree or higher
  • A minimum of 1 year of sales management or relevant experience, preferably in wireless retail
  • Superior customer service skills, with the ability to communicate effectively with diverse groups
  • Strong verbal, written, presentation, and interpersonal communication skills
  • Excellent organizational and multi-tasking abilities, with a focus on meeting deadlines and achieving goals
About ComServe Corporation

We are a dynamic and growing company that values our employees and strives to provide an out-of-this-world customer experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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