Rental Store Manager Leader

6 days ago


Dover, Minnesota, United States Vail Resorts Full time
Lead Rental Operations at Vail Resorts

We are seeking a seasoned retail manager to oversee the day-to-day operations of our rental department at Mount Snow Sports at The Grand. As the Retail/Rental Manager, you will be responsible for managing a team of up to 10 frontline staff, providing exceptional guest service, and maintaining a high level of store appearance.

Salary: $25.00 - $27.48 per hour, based on experience and qualifications.

About the Role

This is a full-time seasonal position that requires a strong leader with excellent communication skills, ability to work in a fast-paced environment, and multitask effectively. You will lead daily operations, ensure the department has all necessary supplies and training, and maintain daily store records for performance, sales metrics, inventory control, and equipment rentals.

Key Responsibilities:

  • Lead and manage a team of up to 10 frontline staff
  • Provide exceptional guest service and maintain a strong culture of customer satisfaction
  • Manage daily store operations, including inventory control, cash management, and loss prevention
  • Train and coach employees in POS system operations, product knowledge, and sales techniques

Requirements:

  • High School Diploma or GED Equivalent; Business area training or education preferred
  • 1-3 years of retail supervisor experience; ski industry experience preferred
  • Ability to work in a fast-paced retail environment, multitask, and manage multiple customers
  • Ability to work a flexible schedule including nights, holidays, and weekends
  • Must be able to communicate fluently in English

Benefits:

  • Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
  • Employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

About Us:

Vail Resorts is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace where everyone feels valued, respected, and empowered to succeed. If you are a motivated and results-driven individual who shares our values, we encourage you to apply for this exciting opportunity.



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