Customer Service Representative

22 hours ago


Ontario, California, United States WMA Full time
Job Description
At WMA, we're seeking a skilled and friendly Contact Center Representative to join our team in Ontario. As a key point of contact for customers, you'll be responsible for answering calls, resolving issues, and providing accurate information in a timely manner.

Key Responsibilities:
  • Make customer calls and provide accurate information
  • Answer customer questions and refer them to necessary resources
  • Keep records of conversations and log information into the database
  • Work with management to ensure quality and productivity goals

Benefits:
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Potential for bonuses

Requirements:
  • Strong communication skills
  • Comfortable working in fast-paced environments
  • Computer literacy & Phone skills
  • Relevant certifications and experience a plus

About WMA:

We're a dynamic company committed to providing excellent customer service. If you're a team player with a passion for helping others, we'd love to hear from you.



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