IT Support Specialist

7 days ago


Saint Charles, Missouri, United States Propper International Sales Full time
About the Role

We are seeking an experienced IT Support Specialist to join our team at Propper International Sales.

This is a full-time, on-site position with a reasonably flexible schedule, located at our headquarters office in St. Charles, MO.

The successful candidate will be responsible for maintaining the IT infrastructure of the company, assisting internal customers in resolving software and hardware issues, and troubleshooting problems arising in computers, laptops, security and server software, and network.

Key Responsibilities
  • Maintain accurate records of help desk activities to track user history and report recurring problems
  • Keep track of company hardware and software assets
  • Assist local and remote users with trouble shooting as well as setting up new systems and new users
  • Analyze computer software and system configurations to identify user-reported IT issues and recommend corrective actions
  • Work independently, but also work as a team member
Requirements
  • Bachelor's Degree in IT or related field
  • 2-3+ years experience supporting computer users
  • Solid understanding of standard computer system concepts, MS Windows, desktop architecture
  • Familiarity with Active Directory and Microsoft Exchange
  • Experience and proven skills with Microsoft Office Version 2016, Office 365 and Windows 10
  • Ability to thrive in a fast-paced work atmosphere
  • Professional attitude and goal-oriented work ethic
What We Offer
  • A competitive salary range of $65,000 - $80,000 per year
  • A fully comprehensive benefits package, including Health and Wellness, Paid Time Off Program, 8 paid Holidays, Financial Security Benefits, and gym membership
  • Opportunities for career advancement

We strive to maintain a healthy work-life balance and professional personal growth in a positive team-based culture.



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