Client Systems Technician
4 weeks ago
We are seeking a highly skilled Client Systems Technician to join our team at Axom Technologies. The successful candidate will be responsible for installing and repairing equipment, providing technical assistance, and checking equipment for malfunctions.
Key Responsibilities- Perform a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
- Analyze and evaluate products and related performance.
- Troubleshoot and diagnose malfunctions to eliminate problems in minimum time.
- Install, upgrade, and remove products ensuring coordinative engineering field change.
- Assemble, install, and configure systems and equipment in accordance with site assessments and schematics.
- Complete system programming and optimization as part of the installation process.
- Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing, and replacing equipment components.
- Provide on-site end-user training on system operation, maintenance, and limited troubleshooting.
- Maintain effective customer communications and relations.
- Travel frequently to customer sites and perform field technician service duties as assigned.
- Provide CAC/PKI and RA/LRA functions related to the creation, revocation, suspension, and issuance of SIPRNet Tokens and SIPRNet Administrative Tokens.
- Work as part of the team to support the SLD 30 and CFSCC missions on a 24/7/365 basis.
- Work final processing of DD Form 2875s for SIPRNet account requests and subsequent creation of SIPRNet user accounts.
- MUST have a CompTIA Security+, or equivalent 8570 IAT Level II certification.
- High School plus advanced training, and 3 - 4 yrs. of experience.
Active DoD Secret Clearance and eligibility to obtain a TS/SCI Security Clearance.
Salary RangeSalary Minimum: $66,033
Salary Mid: $82,541
Salary Maximum: $99,049
The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions when extending an offer.
Physical Demands- Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
- Must have the ability to lift and carry up to 35 pounds occasionally and walk short distances.
- Use repetitive motion.
- Substantial movements (motions) of the wrists, hands, and/or fingers.
- Ability to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing: viewing a computer monitor; extensive reading.
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