Network Infrastructure Manager

3 weeks ago


Old Westbury, New York, United States StateJobsNY Full time
Job Description

Job Title: Infrastructure Services Manager

Job Summary:

The Infrastructure Services Manager is a key member of the Information Technology Services (ITS) team, responsible for designing, implementing, and maintaining the organization's network infrastructure to ensure optimal performance, reliability, and security.

Key Responsibilities:

  • Design, implement, and maintain the organization's network infrastructure, including routers, switches, firewalls, and other networking devices.
  • Work with the Information Security Officer (ISO) to implement network security policies, procedures, and controls to protect against security threats and unauthorized access.
  • Monitor network performance and troubleshoot issues to ensure maximum uptime and reliability.
  • Manage network capacity and scalability to accommodate growth and changing business needs.
  • Manage DNS, DHCP, RIP, EIGRP, OSPF, and BGP protocols to optimize network performance and reliability.
  • Implement LAN/WAN solutions and configure IPv4 and IPv6 addressing schemes.
  • Lead and mentor a team of network engineers and technicians, providing guidance, support, and professional development opportunities.
  • Collaborate with other IT teams and departments to ensure alignment of network infrastructure with business goals and objectives.
  • Evaluate new networking technologies and solutions to determine their suitability for adoption within the organization.
  • Develop and maintain documentation/diagrams of network configurations, procedures, and policies.
  • Work with the Chief Information Officer (CIO) to oversee vendor relationships and contracts for network hardware, software, and services.

Requirements:

  • Bachelor's degree in Computer Science or Information Technology or a related field and 5+ years of full-time experience in network administration or engineering roles, with at least 2 years' experience in a supervisory and/or leadership position.
  • OR In lieu of a Bachelor's degree, an Associate's degree in Computer Science or Information Technology or a related field and 7+ years of full-time experience in network administration or engineering roles, with at least 2 years' experience in a supervisory and/or leadership position.
  • Extensive knowledge of networking protocols, technologies, and standards, including TCP/IP, VLANs, routing protocols, VPNs, DNS, DHCP, RIP, EIGRP, OSPF, BGP, and wireless networking.
  • Hands-on experience with network hardware and software from leading vendors such as Cisco, HPE Aruba, Fortinet, Arista, and Alcatel-Lucent.
  • Strong understanding of network security principles and best practices, including firewalls and intrusion detection/prevention systems.
  • Extensive knowledge and hands-on experience using the following software/technology: SD-WAN or SDN infrastructures, Aruba/Alcatel controller software, and radius servers.
  • Excellent communication, leadership, and problem-solving skills.
  • Cisco Certified Network Associate (CCNA) or equivalent certification on/or after 4/1/2023.
  • Excellent verbal, written, interpersonal, and customer service skills and knowledge of Microsoft Office, Office365, and technical troubleshooting methodology.
  • Cultural competence and ability to communicate effectively with diverse constituencies.

Preferred Qualifications:

  • Masters degree from an accredited institution in Computer Science or Information Technologies.
  • 8+ years of full-time experience in network administration or engineering roles, with at least 4 years' experience in a leadership or management position.
  • Relevant industry certifications such as CCNP, CCIE, Arista ACE 3, Fortinet NSE 3, Aruba Certified Mobility Professional (ACMP) or equivalent certifications.
  • Experience supporting revenue-generating business functions within a complex matrixed environment.
  • Confident and articulate in presenting to customers, leadership, and other technical groups.

Working Conditions:

This position requires onsite presence during all working hours and is not eligible for remote or hybrid arrangements.

Salary and Benefits:

The salary range for this position is $72,000 - $93,000, plus location pay $3,400.00. The position also comes with a comprehensive benefits package.



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