Senior Accounts Receivable Expert with Excellent Customer Service Skills

4 weeks ago


Charlotte, North Carolina, United States SC Johnson Full time

At SC Johnson, a leading manufacturer of quality products since 1886, we're seeking a highly skilled Senior Accounts Receivable Expert to join our team in Charlotte, NC.

The successful candidate will be responsible for ensuring the accuracy, efficiency, and timeliness of customer invoicing and collection of all receivables, while maintaining a strong relationship with internal and external customers. This includes maintaining accurate records and auditing methods and procedures of the accounts receivable function to improve efficiency and accuracy.

An estimated annual salary of $55,000 to $70,000, depending on experience, is offered for this role, which comes with the opportunity to work 1 day a week remotely after 90 days.

The ideal candidate will be a self-starter with excellent customer service skills, analytical and financial systems skills, and the ability to move seamlessly between multiple objectives. Proficiency with Microsoft Excel is required, and a strong understanding of accounts receivable financial transactions and accounting concepts is essential.

The Senior Accounts Receivable Expert will be responsible for a range of tasks, including receiving and processing payments, reconciling short-pays, reviewing and corresponding with customers regarding short pay, promotional pricing, and rebate as needed.

The successful candidate will also be responsible for reviewing reports for orders on hold due to credit issues, evaluating days payment outstanding and previous credit or payment history, and obtaining approval from the Finance Director if an order can be released for shipping.

In addition, the Senior Accounts Receivable Expert will be responsible for contacting customers to ensure timely payment of all receivables, which may include negotiating with past due accounts, referring accounts to collection agencies, and running aging trial balances.

We're an equal opportunity employer and believe in creating a positive, inclusive, and unique workplace. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Ensure the accuracy, efficiency, and timeliness of customer invoicing and collection of all receivables.
  • Maintain accurate records and auditing methods and procedures of the accounts receivable function.
  • Process payments, reconcile short-pays, and review reports for orders on hold due to credit issues.
  • Obtain approval from the Finance Director if an order can be released for shipping.
  • Contact customers to ensure timely payment of all receivables.

Requirements:

  • 1+ years of Accounts Receivable experience, preferably in SAP/large ERP system environment.
  • Excellent customer service skills, analytical and financial systems skills, and the ability to move seamlessly between multiple objectives.
  • Proficiency with Microsoft Excel.
  • Strong understanding of accounts receivable financial transactions and accounting concepts.

Benefits:

  • Estimated annual salary of $55,000 to $70,000, depending on experience.
  • Opportunity to work 1 day a week remotely after 90 days.
  • Equal opportunity employer.


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