Customer Service Representative
4 weeks ago
We are seeking a highly skilled Call Center Specialist I to provide exceptional customer service and support to our members. As a key member of our team, you will be responsible for answering calls, resolving issues, and promoting our credit union products and services.
Key Responsibilities- Provide prompt and professional service to members via phone, email, and chat
- Resolve member issues and concerns in a timely and effective manner
- Cross-sell credit union products and services to meet member needs
- Collaborate with internal teams to resolve complex issues and improve member experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple priorities
- Strong problem-solving and analytical skills
- Knowledge of credit union products and services a plus
Why Work with Us?
At San Diego County Credit Union, we offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.
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