Automotive Technician

3 weeks ago

Durham, North Carolina, United States Chapel Hill Tire Full time

About the Role: We are seeking a skilled Automotive Technician to join our team at Chapel Hill Tire. As a mid-level technician, you will be responsible for delivering exceptional customer service and ensuring the highest quality repairs.

Key Responsibilities:

  • Pre-Service Test Drives: Test drive vehicles to verify customer complaints and identify any drivability and other vehicle issues.
  • Vehicle Inspections & Diagnostics: Thoroughly inspect vehicle performance and mechanical/electrical systems to diagnose issues accurately and document wear, damage, or potential issues to recommend effective repairs.
  • Quality Parts Replacement: Use only high-quality parts for repairs, maintaining our 3-year/36,000-mile warranty standard.
  • Post-Service Test Drives: Confirm repairs and services with a thorough test drive on a predetermined route established by the store manager.
  • Thorough Repairs: Recommend and execute repairs that resolve customer concerns, ensuring reliability for up to 3 years or 36,000 miles.
  • Routine Maintenance: Perform basic care and maintenance, such as oil changes, tune-ups, flushes, repair and replace brake components, suspension systems, and steering mechanisms.
  • Cooling System Maintenance: Service and repair radiators, thermostats, water pumps, and other cooling system components.
  • Electrical Repairs: Diagnose and repair electrical systems and components, such as lighting, wiring, and battery systems.
  • Advanced Mechanical Work: Perform diagnostics and mechanical repairs, including intricate electrical system troubleshooting.

Requirements:

  • Education and/or Experience: Must meet or exceed standards set by the industry recognized trade organizations. High School diploma or GED preferred. Must have some training/experience in automotive repair, with demonstrated ability and desire to learn and develop further in this area.
  • License/Certification: Valid driver's license required. NC Safety Inspection License and enhanced Emissions license is preferred. ASE certifications preferred.
  • Computer/Technology Skills: Entry level knowledge of computer equipment and applicable software applications. Ability to ensure tools and diagnostic equipment are in good working order and properly calibrated.
  • Reasoning Ability: Ability to manage priorities and be able to adapt to meet the diverse needs of our customers. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Following all safety protocols and guidelines to ensure a safe working environment for yourself and others.

Benefits:

  • Accelerated career development
  • Paid Certifications
  • Health, Dental & Vision insurance Company
  • Paid life insurance
  • Paid Time Off (PTO)
  • Paid Holidays & Bereavement Leave
  • Paid Maternity & Paternity leave (concurrently with FMLA)
  • School Visitation Leave
  • Jury Duty Uniformed Services Leaves of Absence
  • 401K with company match & profit sharing

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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