Production Print Specialist

3 weeks ago


Portland, Oregon, United States Pacific Office Automation Full time
Job Title: Production Print Technician

Pacific Office Automation is a leading document imaging and technology dealer seeking a skilled Production Print Technician to join our team in Beaverton, OR.

Job Summary

We are looking for a self-driven and detail-oriented individual with experience in repairing and maintaining high-speed digital copiers/printers, full-color copiers/printers, and facsimiles. The ideal candidate will have strong technical skills, excellent customer service communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Perform a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and facsimiles.
  • Diagnose, install, troubleshoot, and modify software on a wide range of production machines.
  • Provide high-quality technical support and expertise to complete each service call according to service agreements and requirements.
  • Effectively complete all territory assignments and develop options to resolve unexpected problems.
  • Participate in training to remain up-to-date with new products and procedures.
  • Provide specialist service to other field service technicians for unresolved technical problems/issues.
  • Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities.
Requirements
  • 2-6 years minimum of relevant experience.
  • Must have experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing machines, etc.
  • Applicants with any advanced Konica Minolta Production and/or Ricoh Production Print certifications are highly preferred.
  • Strong computer knowledge.
  • Excellent customer service communication skills are essential.
  • Strong problem-solving and mechanical/electrical skills.
  • Strong working knowledge of Windows 10 applications.
  • Highly motivated and capable of working independently in the field.
  • Must possess a valid driver's license with a clean driving record. A company car will be provided.
Benefits
  • Advancement and growth into leadership roles.
  • Team-player environment.
  • Medical/Dental/Vision/Life insurance plans.
  • Matched 401k.
  • PTO, Vacation, Sick Leave.
  • FSA/HSA programs.
  • Company car for work and personal use.
Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.



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