Business Risk Officer

3 weeks ago

Kew Gardens, New York, United States Citigroup Inc Full time

The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

**Key Responsibilities:**

* Manage and support multiple risk and control programs for the organization, including defining strategy, approach, processes, quality, tools, and reporting to ensure global risk management consistency and excellence.

* Establish a quarterly audit process to ensure proper calculation and control.

* Collaborate with business partners on findings and make recommendations to improve practices.

* Develop procedural implementation and change management processes with Operations and Reporting teams to ensure proper governance and controls exist.

* Examine procedures for consistency and gaps relative to regulations, as well as impacts on customer experience.

* Conduct internal testing of dispute processes to ensure control.

* Monitor exceptions to dispute policy and identify drivers of exceptions.

* Leverage data to examine impacts on Customer Experience and Regulatory breaks.

* Operate with a limited level of direct supervision and exercise independence of judgment and autonomy.

* Act as a subject matter expert to senior stakeholders and/or other team members.

* Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

**Requirements:**

* 6-10 years of relevant work experience in Business Risk & Controls.

* MS Excel, MS Access, SAS, SQL, Visual Basic a plus.

* 5+ years of experience in financial services.

* Consistently demonstrates clear and concise written and verbal communication skills.

* Effective organizational influencing skills required.

* Third-party vendor management preferred.

* Demonstrated ability to lead global team efforts.

* Excellent problem-solving skills and ability to see the big picture with high attention to critical details.

* Demonstrated ability to develop and implement strategy and process improvement initiatives.

**Education:**

* Bachelors/University degree or equivalent experience, potentially Masters degree.

**Job Family Group:**

Risk Management

**Job Family:**

Business Risk & Control

**Time Type:**

Full time

**Primary Location:**

Long Island City New York United States

**Primary Location Full Time Salary Range:**

$129, $194,760.00

In addition to salary, Citigroup Inc.'s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citigroup Inc. offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citigroup Inc. also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citigroup Inc. employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

**Equal Employment Opportunity:**

Citigroup Inc. is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi ).

View the EEO is the Law ) poster. View the EEO is the Law Supplement ). View the EEO Policy Statement ). View the Pay Transparency Posting )

Citigroup Inc. is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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