Lead Experience Designer

1 week ago

Woodcliff Lake, New Jersey, United States Colonial Surety Company Full time

About Colonial Surety Company

We are an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated A Excellent by A.M. Best Company.

Our distinct digital product platform has recently expanded to include important liability coverages for small and mid-size businesses.

We have an ambitious vision for impact and growth and invite motivated achievers to come, learn, work, create, grow and succeed with us.

Position Summary

As a UI/UX Designer at Colonial Surety Company, you will create compelling interactive experiences that meet and exceed customer expectations as we pursue ambitious growth.

You will be passionate about continuously enhancing the customer experience, applying cutting-edge practices and ideas, and design principles to all projects.

Through careful attention to collaboration across the business, and participation in project management decisions, you will be a key driver of breakout success.

Job Functions, Essential Duties, And Responsibilities

  • Deeply learn and understand current product lines, customer experiences, and business development plans.
  • Perform user research and develop information architecture, user goals, journey maps, and design wireframes and visual interfaces.
  • Create compelling interactive experiences and continuously elevate the customer experience.
  • Collaborate with developers to ensure pixel-perfect execution across all deliverables.
  • Work with various stakeholders to gain insights into the business and project objectives.
  • Identify and troubleshoot UX problems.
  • Illustrate design ideas using storyboards, process flows, and sitemaps.

Experience, Skills, Knowledge Requirements

  • Bachelor's Degree preferred but not required.
  • Minimum 5+ years of progressive, related work experience and a commitment to creating outstanding user experiences.
  • Track record of success with cross-functional teams, including engineering teams. The ability to drive clarity and efficient problem solving.
  • Significant experience in creating wireframes, storyboards, user flows, process flows, and site maps, and using data to influence design.
  • Excellent visual and interaction skills and craft.
  • Deep background with Photoshop, Illustrator, OmniGraffle, or other visual design and wire-framing tools.
  • Exceptional visual design skills and thorough understanding of user-system interaction.
  • Work experience using an Agile/Scrum development process and applying modular design principles.
  • Capacity to thrive in a fast-paced environment, juggling multiple projects and meeting tight deadlines.
  • Stellar organizational, analytic, and communication skills, and the ability to methodically solve problems across teams.
  • An energetic, agile-minded, optimistic, pragmatic, and collegial team-player.

Compensation and Benefits

  • A competitive starting salary of $90,000 - $110,000 per year based on experience, with achievement-based opportunities for annual bonuses and increases.
  • Opportunities for professional advancement.
  • Ongoing mentoring from senior staff and periodic opportunities to attend industry seminars and workshops.
  • Starting on the first day of hire, all Colonial employees can begin participating in our excellent Major Medical, Dental, Vision, and Life Insurance plans.
  • Paid holiday and vacation time, which starts in the first year of employment and increases with tenure.
  • A modern, professional, suburban office space, concentrated workday (8:30-5:30), and business-attire environment.
  • We enjoy a professional, collegial, and positive work atmosphere, sharing camaraderie and rooting for individual and collective success.

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