
Hospitality Support Associate
15 hours ago
Job Description:
Ocean Reef Resort is seeking a highly motivated and detail-oriented individual to join our team as a Hospitality Support Associate. This role plays a vital part in ensuring the cleanliness and maintenance of our public areas, supporting our housekeeping team members, and providing excellent customer service.
Salary: $1,500.00 per hour
Responsibilities:
- Supporting Housekeeping Room Attendants: Assist housekeeping room attendants by delivering additional supplies, removing trash and linens, moving furniture, running calls, and performing other tasks as required.
- Cleaning Public Areas: Clean and maintain all public areas of the hotel, including hallways, stairwells, windows, lobbies, elevators, and other communal spaces.
- Guest Room Cleaning: Clean guest rooms as needed.
- Linen Management: Maintain linen inventory and deliver linens to guest rooms as requested.
- Lost and Found: Report all lost and found items in accordance with company policy.
- Guest Assistance: Provide assistance to hotel guests with questions or concerns.
- Other Duties: Perform other duties as assigned by management.
Requirements:
- Physical Demands: Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods, both indoors and outdoors.
- Customer Service: Passion for delivering exceptional service to guests and team members.
- Attention to Detail: Strong attention to detail and ability to work accurately in a fast-paced environment.
- Responsibility: Demonstrated responsibility, reliability, and honesty.
- Teamwork: Ability to work effectively as part of a team.
Benefits:
- Medical, Dental, and Vision Coverage: Comprehensive medical, dental, and vision coverage options.
- Paid Time Off: Generous paid time off package.
- 401(k) Retirement Plan: 401(k) retirement plan with company match.
- Paid Parental Leave: Ten weeks of paid parental leave.
- Bereavement Leave: Bereavement leave and jury duty pay.
- Life and AD&D Insurance: Life and accidental death and dismemberment insurance.
- Health Savings Account: Health savings account and flexible spending account options.
- Accident, Critical Illness, Hospital Indemnity: Accident, critical illness, hospital indemnity, legal plan, and commuter benefits options.
- Employee Assistance Program: Confidential employee assistance program.
- David L. Brittain Scholarship Program: Competitive scholarship program.
- Local Attraction Discounts: Discounts on local attractions.
- Associate Referral Program: Associate referral program.
- Tuition Reimbursement: Tuition reimbursement program.
- Resort Accommodations Discount: Discounted resort accommodations.
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