Hospitality Support Associate

15 hours ago


Myrtle Beach, South Carolina, United States Ocean Reef Resort Full time

Job Description:

Ocean Reef Resort is seeking a highly motivated and detail-oriented individual to join our team as a Hospitality Support Associate. This role plays a vital part in ensuring the cleanliness and maintenance of our public areas, supporting our housekeeping team members, and providing excellent customer service.

Salary: $1,500.00 per hour

Responsibilities:

  1. Supporting Housekeeping Room Attendants: Assist housekeeping room attendants by delivering additional supplies, removing trash and linens, moving furniture, running calls, and performing other tasks as required.
  2. Cleaning Public Areas: Clean and maintain all public areas of the hotel, including hallways, stairwells, windows, lobbies, elevators, and other communal spaces.
  3. Guest Room Cleaning: Clean guest rooms as needed.
  4. Linen Management: Maintain linen inventory and deliver linens to guest rooms as requested.
  5. Lost and Found: Report all lost and found items in accordance with company policy.
  6. Guest Assistance: Provide assistance to hotel guests with questions or concerns.
  7. Other Duties: Perform other duties as assigned by management.

Requirements:

  • Physical Demands: Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods, both indoors and outdoors.
  • Customer Service: Passion for delivering exceptional service to guests and team members.
  • Attention to Detail: Strong attention to detail and ability to work accurately in a fast-paced environment.
  • Responsibility: Demonstrated responsibility, reliability, and honesty.
  • Teamwork: Ability to work effectively as part of a team.

Benefits:

  • Medical, Dental, and Vision Coverage: Comprehensive medical, dental, and vision coverage options.
  • Paid Time Off: Generous paid time off package.
  • 401(k) Retirement Plan: 401(k) retirement plan with company match.
  • Paid Parental Leave: Ten weeks of paid parental leave.
  • Bereavement Leave: Bereavement leave and jury duty pay.
  • Life and AD&D Insurance: Life and accidental death and dismemberment insurance.
  • Health Savings Account: Health savings account and flexible spending account options.
  • Accident, Critical Illness, Hospital Indemnity: Accident, critical illness, hospital indemnity, legal plan, and commuter benefits options.
  • Employee Assistance Program: Confidential employee assistance program.
  • David L. Brittain Scholarship Program: Competitive scholarship program.
  • Local Attraction Discounts: Discounts on local attractions.
  • Associate Referral Program: Associate referral program.
  • Tuition Reimbursement: Tuition reimbursement program.
  • Resort Accommodations Discount: Discounted resort accommodations.


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