Hotel Operations Coordinator

7 days ago


Jackson, Mississippi, United States Pyramid Global Hospitality Full time

Job Summary

The Hotel Operations Coordinator at Pyramid Global Hospitality is a key contributor to the coordination, communication, and guest quality between the front office, sales, reservations, and housekeeping teams. This role is responsible for ensuring seamless operations and exceptional guest experiences.

Key Responsibilities

  • Directly supervise the room inventory and conduct balancing of guest rooms for arriving reservations.
  • Assist with the creation and maintenance of reservations, ensuring accurate and timely updates.
  • Support Front Desk Agents with guest check-in and check-out processes as needed.
  • Maintain effective communication between departments to ensure seamless operations.
  • Administer engineering and guest communication systems, including HotSos and Laso.
  • Prepare bus tour rooming lists, assign rooms, and prepare key packets for tour arrival.
  • Uphold the highest standard of employee/guest relations, fostering a positive working relationship with all departments.
  • Provide guests with information on local entertainment and dining options as needed.
  • Handle all guests' special requests in a professional manner.
  • Post advance deposits and maintain accurate records of deposits.
  • Manage and ensure timely payment to 3rd Party Reservations/Wholesalers.
  • Review No Show Reporting daily and ensure proper payment is collected.
  • Ensure all purchased Add-Ons are properly communicated and charged accordingly.
  • Assign all condo reservations and ensure proper posting of housekeeping fees.
  • On a weekly basis, ensure all reporting is complete, including but not limited to: Cancelation Report, A/R Clearing, Missing Inventory, 00Mistak Rate, and Owner Rotation guide.

Qualifications

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with variable schedules.
  • Understanding of computer systems and ability to learn new software.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a team environment.


  • Jackson, Mississippi, United States Pyramid Global Hospitality Full time

    Job Summary:We are seeking a highly skilled and organized Hotel Operations Coordinator to join our team at Pyramid Global Hospitality. As a key member of our resort team, you will be responsible for ensuring the smooth operation of our hotel facilities and providing exceptional guest services.Key Responsibilities:Room Inventory Management: Supervise and...


  • Jackson, Mississippi, United States Ascent Hospitality Management Full time

    General Manager Job DescriptionAscent Hospitality Management is seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our team, you will be responsible for ensuring the delivery of exceptional guest service and financial profitability.Key Responsibilities:Manage daily hotel operations, including budgeting,...


  • Jackson, Mississippi, United States GF Hotels and Resorts Full time

    {"Responsibilities": "Key ResponsibilitiesAs the General Manager of GF Hotels and Resorts, you will be responsible for leading our team to deliver exceptional guest experiences and drive financial success through strong leadership and creative operational strategies.Empower hotel staff to excel in superior guest serviceEstablish the hotel's reputation for...

  • **General Manager

    1 week ago


    Jackson, Mississippi, United States Hampton Inn & Suites Full time

    About the RoleWe are seeking a highly experienced and skilled General Manager to lead our hotel operations and drive sales and marketing initiatives. As a key member of our leadership team, you will be responsible for managing daily hotel operations, ensuring exceptional guest service, and achieving financial profitability.Key ResponsibilitiesManage all...


  • Jackson, Mississippi, United States The Yarrow Group Full time

    About The Yarrow GroupWe are a dynamic and innovative hospitality company dedicated to delivering exceptional guest experiences. Our team of professionals is passionate about providing remarkable service and creating memorable moments for our guests.Job OverviewThe Hotel Operations Manager Trainee will play a key role in our hotel's success by completing our...


  • Jackson, Mississippi, United States Openwork Full time

    Openwork is seeking a skilled Operations Coordinator to join our team in Jackson, GA. As an Operations Coordinator, you will play a vital role in ensuring the smooth operation of our logistics and shipping processes. Your responsibilities will include assisting dispatchers, scheduling appointments with customers, signing in drivers for shipping and...

  • Stewarding Supervisor

    3 weeks ago


    Jackson, Mississippi, United States Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its commitment to excellence and exceptional guest experiences. Our team of dedicated professionals is passionate about delivering personalized service and creating unforgettable memories for our guests.About the Role:The...


  • Jackson, Mississippi, United States Double Star Hospitality Jackson Llc Full time

    Job OverviewBenefits and AdvantagesAttractive salary packageOpportunities for professional advancementDynamic and engaging workplacePosition SummaryWe are looking for a motivated, approachable, and seasoned Hospitality Operations Manager to manage and oversee the daily functions of our establishment. In this role, you will provide strategic leadership for...


  • Jackson, Mississippi, United States Pyramid Global Hospitality Full time

    Leadership Opportunity We are seeking a seasoned professional to lead our Rooms department as a Director of Rooms. This key role will oversee the front office, reservations, PBX, adventure center, security, housekeeping, and spa teams to ensure they operate efficiently and effectively. Key Responsibilities: * Oversee Rooms operations to drive guest...


  • Jackson, Mississippi, United States WELLS FARGO BANK Full time

    Job Title: Branch Operations CoordinatorWells Fargo is seeking a highly skilled Branch Operations Coordinator to join our National Branch Network team. As a key member of our Consumer, Small & Business Banking division, you will play a critical role in supporting customer experience and operational activities.About the Role:In this role, you will:Support...

  • Executive Sous Chef

    7 days ago


    Jackson, Mississippi, United States Caldera House Full time

    Job SummaryWe are seeking an experienced and skilled Executive Sous Chef to join our culinary team at Caldera House, a luxury hotel and commercial property dedicated to delivering exceptional hospitality experiences.Key ResponsibilitiesMenu Development and Food Preparation: Collaborate with the Executive Chef to create and implement menus for our food and...


  • Jackson, Mississippi, United States Double Star Hospitality Jackson Llc Full time

    We are seeking a skilled and experienced Hospitality Manager to lead our team at Double Star Hospitality Jackson LLC. As the Hospitality Manager, you will oversee the daily operations of our facilities, ensuring a positive and efficient experience for our guests and staff.The ideal candidate will possess strong communication skills, problem-solving...


  • Jackson, Mississippi, United States WELLS FARGO BANK Full time

    About Wells FargoWells Fargo is a leading financial services company that values diversity, equity, and inclusion in the workplace. We offer a competitive salary and generous benefits package to support our employees' financial health.About the RoleWe are seeking a Branch Operations Coordinator to join our National Branch Network as part of the Consumer,...


  • Jackson, Mississippi, United States Openwork Full time

    Job Summary:Openwork is seeking a skilled Logistics Operations Assistant to join our team in Jackson, GA. As a key member of our operations team, you will play a vital role in ensuring the smooth execution of our logistics operations.Key Responsibilities:Assist dispatchers in coordinating shipments and deliveriesCommunicate with clients to schedule...


  • Jackson, Mississippi, United States Caldera House Full time

    About the RoleCaldera House is seeking a highly skilled Ski Valet and Rental Manager to join our team at the Snake River Lodge location. As a key member of our retail and rental operations team, you will be responsible for driving sales growth, managing staff, and ensuring exceptional customer experiences.Key ResponsibilitiesLeadership and ManagementRecruit,...

  • Travel Coordinator

    2 weeks ago


    Jackson, Mississippi, United States Luxury Escape by Jaclyn Vehlewald Full time

    About Luxury Escape by Jaclyn VehlewaldWe are a luxury travel company dedicated to providing exceptional experiences for our clients. As a Remote Travel Planner, you will play a crucial role in helping us achieve this goal.Key Responsibilities:Plan and coordinate travel itineraries for business and leisure customersDetermine clients' needs and preferences,...


  • Jackson, Mississippi, United States Conagra Brands Full time

    Position OverviewThe Senior Operations Support Specialist plays a crucial role in delivering administrative, technical, and specialized assistance to the Continuous Improvement Department. This position encompasses a variety of responsibilities, including the coordination of departmental activities, driving skills enhancement and validation initiatives,...


  • Jackson, Mississippi, United States Henry Ford Health Full time

    **Job Summary:**We are seeking a highly organized and detail-oriented Operating Room Scheduler to join our team at Henry Ford Allegiance Hospital. As an OR Scheduler, you will play a critical role in ensuring the smooth operation of our surgical services department.**Key Responsibilities:**Manage and coordinate the surgical schedule, ensuring accurate and...


  • Jackson, Mississippi, United States CrossFire Group Full time

    Position OverviewOur client, a leading organization in the chemical manufacturing sector, is seeking a Logistics Operations Coordinator to enhance their supply chain functions.This role is a contractual engagement with a duration of 6 months, offering potential for extension or direct employment for the ideal candidate. Compensation is competitive, ranging...


  • Jackson, Mississippi, United States H&R Block Full time

    Job SummaryThe Operations Specialist - Seasonal is a key member of our Field Operations team, responsible for providing critical support to our offices. This role is perfect for individuals who enjoy working independently and have a strong attention to detail.Key ResponsibilitiesBuilding Maintenance: Perform routine maintenance tasks such as replacing light...