Dynamic Solutions Manager

2 days ago


Allen, Texas, United States TBX® Benefits Full time

At TBX Benefits, we're committed to delivering exceptional benefits solutions to our clients.

We're seeking a skilled Systems Implementation Manager to play a vital role in the successful implementation of our products. As a dynamic leader, you'll oversee project execution, ensure client satisfaction, and contribute to continuous improvement initiatives.

Key Responsibilities:

  • Lead project teams, ensuring seamless collaboration and effective communication with internal stakeholders and clients.
  • Develop and implement customized solutions tailored to client needs, leveraging expertise in project management, client-facing roles, and implementation specialist positions.
  • Mentor and develop team members through regular performance reviews and training sessions.
  • Analyze departmental metrics, providing actionable insights to senior management on team performance and recommending areas for improvement.
  • Stay informed about industry trends and technological advancements, applying knowledge to enhance service delivery and drive business growth.
  • Collaborate with QA and client services teams to ensure accurate testing and high-quality deliverables.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • 10+ years of experience in project management, client-facing roles, or implementation specialist positions.
  • 5-10 years of experience in enterprise service delivery areas like Health and Welfare, Compliance, Finance, or Benefits Administration.
  • Proficiency in Selerix, CRM systems, and Microsoft Office Suite.
  • Experience with project management tools like Wrike, Asana, or Jira.
  • Strong verbal and written communication skills, with proven experience in leadership or managerial roles.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as opportunities for professional growth and development. Our company values diversity, equity, and inclusion, and we are an equal opportunity employer.



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