Dynamic Solutions Manager
2 days ago
At TBX Benefits, we're committed to delivering exceptional benefits solutions to our clients.
We're seeking a skilled Systems Implementation Manager to play a vital role in the successful implementation of our products. As a dynamic leader, you'll oversee project execution, ensure client satisfaction, and contribute to continuous improvement initiatives.
Key Responsibilities:
- Lead project teams, ensuring seamless collaboration and effective communication with internal stakeholders and clients.
- Develop and implement customized solutions tailored to client needs, leveraging expertise in project management, client-facing roles, and implementation specialist positions.
- Mentor and develop team members through regular performance reviews and training sessions.
- Analyze departmental metrics, providing actionable insights to senior management on team performance and recommending areas for improvement.
- Stay informed about industry trends and technological advancements, applying knowledge to enhance service delivery and drive business growth.
- Collaborate with QA and client services teams to ensure accurate testing and high-quality deliverables.
Required Skills and Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- 10+ years of experience in project management, client-facing roles, or implementation specialist positions.
- 5-10 years of experience in enterprise service delivery areas like Health and Welfare, Compliance, Finance, or Benefits Administration.
- Proficiency in Selerix, CRM systems, and Microsoft Office Suite.
- Experience with project management tools like Wrike, Asana, or Jira.
- Strong verbal and written communication skills, with proven experience in leadership or managerial roles.
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as opportunities for professional growth and development. Our company values diversity, equity, and inclusion, and we are an equal opportunity employer.
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