Director of Network Engineering
3 days ago
Populus Financial Group is seeking a highly skilled Director of Network Engineering to lead our network engineering team. As a key member of our technology leadership team, you will be responsible for providing exceptional vision and leadership while managing a team of engineers to implement new solutions, improve existing services, and secure/prevent/respond to events that disrupt business and/or technical operations.
Key Responsibilities- Network Engineering Leadership: Direct the Network Engineering team chartered with the delivery and support of multiple locations and platforms running in a 24/7 environment.
- Strategy and Roadmap Development: Lead the development of network team strategy/roadmap and ensure its integration with broader IT and enterprise strategic plans.
- Technical Leadership: Provide technical leadership and detailed direction for networks, telecommunications, administration, and data centers.
- Talent Management: Attract, retain, and develop qualified technical talent with required skills and capabilities to effectively create, manage and maintain a zero-trust network.
- Thought Leadership: Be a thought leader and constantly generate new ideas on ways to improve the current environment.
- Service Delivery: Responsible for the effective and efficient delivery of internal and third-party networks and various systems across the enterprise.
- Network Security: Responsible for ensuring devices and platforms are updated/patched and follow PCI-DSS 4.0 standards.
- Documentation and Reporting: Responsible for delivering and/or maintaining system and environment level documentation, diagrams, and inventory.
- Capacity Planning: Responsible for quarterly reporting of capacity planning to ensure system and environment thresholds are within tolerable ranges.
- Vendor Management: Manage vendor partners and review vendor contracts, scope of work documents, technical specifications, service level agreements, etc. for technology service providers; negotiate renewals and new contracts.
- Technology Research: Stays current on new technologies and Information Security; provide recommendations on existing and emerging technologies.
- Cost-Effective Solutions: Enables cost-effective and innovative shared technology solutions.
- Performance Metrics: Establish and maintain appropriate performance measures; drive continuous proactive improvement.
- Technical Debt: Responsible for locating and documenting technical debt and providing suggestions on solutions to address.
- Advisory Role: Acts as a trusted advisor to VP of Technology, peers, and cross functional teams. Builds and maintains relationships with IT and business leaders.
- Disaster Recovery: Co-own responsibility for and partners with GRC Program Manager (and others) in the development, review, and update of disaster recovery and business continuity plan.
- Tabletop Exercises: Once per quarter plans and coordinates tabletop exercises and live testing of disaster recovery fail-over/return-to-normal capabilities.
- Service Integration: Ensures seamless transition between networking team and support organizations for timely closure of problem tickets.
- Proactive Monitoring: Ensures proactive monitoring and corrective actions are in place through dashboards, metrics, continuous improvement initiatives and processes required for stable operations.
- Key Performance Indicators: Develops key performance indicators and performs continuous process improvement.
- Day-to-Day Updates: Manages key day-to-day (or as needed) updates with various teams to ensure service integration delivery meets or exceeds expectations.
- Zero Trust Implementation: Responsible for proper configuration and zero trust implementation of layer 2 east-west traffic controls using software defined networking in a Hyperconverged environment.
- Network Traffic Management: Responsible for proper configuration and zero trust implementation of north-south network traffic; including but not limited to firewalls and associated products and all end points at corporate office, data center, remote workers, IPSEC VPN tunnels, SSL VPN client groups and members, SaaS, IaaS, 800 retail locations and all additional functions utilizing network.
- 10+ Years of Experience: 10+ years of experience in designing and managing complex networks, with at least 5 years involving the delivery of infrastructure services and operational excellence.
- Managerial Experience: 3+ years of experience in a manager or director role (based on network engineering) in a 24 x 7 production environment.
- Technical Expertise: Experience with a broad spectrum of technologies including advanced networking concepts, Microsoft stack, backup maintenance, custom application support, analytics, system integration, disaster recovery and data security systems.
- Transformational Leadership: Demonstrated experience in transforming teams through process improvement, performance management, realignment and hiring to achieve higher performance levels.
- Customer Focus: Experience leading a team where customer experience was a priority.
- IT Research: Experience researching and troubleshooting IT issues and products and present ideas in business-friendly and user-friendly language is required.
- Network Planning: Experience in network planning, enterprise network architecture, capacity planning, Network evolution, strategic planning, or deployment.
- Backup Technologies: Experience in backup technologies and processes.
- System Testing: Experience with system testing processes, to identify and close gaps in technical design for hardware and software.
- Security Best Practices: Candidates will also need to be well versed on how to properly secure complex enterprise networks using best practices while partnering with the Information Security team and others within Populus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in some work environments can be moderate.
This is a full-time position, days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. CT. This position might require after hours and weekend work.
Populus Financial Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification.
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