Fitness Club Experience Coordinator

7 days ago


Belton, Missouri, United States Planet Fitness Inc. Full time

**About United PF

United PF is the largest developer and operator of fitness clubs under the Planet Fitness brand.

We serve 1.1 million members across more than 160 clubs in 14 states, with a diverse presence in urban metro to small markets.

The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions.

Our headquarters is located in Austin, Texas.

About Planet Fitness

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations.

As of June 30, 2020, Planet Fitness had more than 15.2 million members and 2,059 stores in 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia.

Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.

Job Description

We are seeking a highly motivated and enthusiastic Member Services Representative to join our team

As a Member Services Representative, you will be responsible for providing exceptional customer service to our members, ensuring their experience is unparalleled and making them feel like family in a clean, judgement-free environment.

You will create 'raving fans' by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

Responsibilities

  • Ensure our club is super clean because our members value this and we're known for that too.

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