Membership Sales Lead | Customer Acquisition Professional

1 week ago


Holyoke, Massachusetts, United States Greater Holyoke YMCA Full time
Unlock Your Potential with the Greater Holyoke YMCA

We are seeking a highly motivated and results-driven Membership Sales Lead to join our team. As a key member of our sales team, you will be responsible for driving membership growth and revenue through effective sales strategies, excellent communication skills, and a passion for delivering exceptional customer service.

About the Role:
  • Cultivate strong relationships with existing members and prospects to drive new sales and retention efforts.
  • Stay up-to-date on current membership promotions, best practices, and Y-USA membership recruitment strategies to maximize sales potential.
  • Collaborate with Member Service Staff and Wellness Center Staff to ensure seamless transitions for new members and provide an exceptional membership experience.
  • Work closely with the Marketing & Membership Coordinator to develop and implement promotional campaigns that drive sales and revenue growth.
  • Represent the Greater Holyoke YMCA at community events and corporate partnerships to build relationships and grow membership sales.
Key Qualifications:
  • A high school diploma or equivalent required; sales experience preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and meet sales targets.
  • Bilingual Spanish/English language skills a plus.
  • CPR/First Aid Certification within 3 months and YMCA Leader Certification within 6 months.
What We Offer:
  • A competitive salary range of $45,000 - $60,000 per year, based on experience.
  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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