Customer Support Operations Lead
1 week ago
We are looking for a Customer Support Operations Lead to join our team at TransUnion. This is a challenging and rewarding role that will give you the opportunity to lead complex projects and develop your leadership skills.
About the TeamAs a member of our Customer Support Operations team, you will work closely with the Sales team to learn the customer's needs and demonstrate the TransUnion services. You will also be responsible for leading the implementation of contracted solutions and identifying revenue-generating opportunities to improve the customer's solutions.
- Develop and manage project trackers to ensure successful delivery of solutions.
- Work with internal teams and coordinate with customers to deliver solutions, participate in testing, and train users.
- Identify and deliver revenue-generating opportunities to improve the customer's solutions.
This is a hybrid position that involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
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Mortgage Operations Lead
5 days ago
Reston, Virginia, United States Fannie Mae Full timeLead Operations Management AnalystSalary: $120,000 - $180,000 per year.About Fannie MaeFannie Mae is a leading provider of financing solutions for the housing industry. Our mission is to create access to fair and affordable housing finance.Job DescriptionWe are seeking an experienced Mortgage Operations Lead to join our team. In this role, you will lead the...
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Customer Service Operations Manager
1 week ago
Reston, Virginia, United States Wegmans Food Markets Full timeOverview: We're seeking a skilled Customer Service Operations Manager to join our team at Wegmans Food Markets. In this role, you will oversee the daily operations of our customer service employees, ensuring they have the tools and resources needed to succeed in their roles.Key Responsibilities:Coordinate store operations between daytime and nighttime hours,...
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Cloud Support Agent
7 days ago
Reston, Virginia, United States OVHcloud Full timeTechnical Operations Expert for Cloud InfrastructureOVHcloud US is seeking a skilled Cloud Support Agent to join our Customer Support team in Reston, VA. As a Technical Operations Expert, you will be the primary point of contact for OVHCloud customers, providing frontline support for customer infrastructures, technical troubleshooting, and billing...
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Customer Support Associate
6 days ago
Reston, Virginia, United States American Society of Civil Engineers (ASCE) Full timeJob OverviewWe are seeking a highly skilled Customer Support Associate to join our team at the American Society of Civil Engineers (ASCE).This role will involve providing top-notch customer service, processing membership applications, and responding to inquiries from both internal and external customers.The ideal candidate will have excellent organizational,...
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Reston, Virginia, United States CoreSite Full timeAbout the RoleWe are seeking a highly skilled and experienced Site Operations Manager to join our team at CoreSite. As a key member of our customer-facing organization, you will be responsible for delivering exceptional customer service and ensuring timely and accurate project deployments.Key Responsibilities:Lead and coordinate inter-departmental activities...
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Senior Data Analyst Leader
7 days ago
Reston, Virginia, United States Orbis Operations Full timeJob OverviewOrbis Operations is seeking an experienced senior data analyst leader to lead a consulting team in the Intelligence Community. This is a mission-critical project that requires intellectual agility, creativity, and technical expertise.
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IT Support Specialist
7 days ago
Reston, Virginia, United States Agensys Corporation Full timeJob OverviewAgensys Corporation, a leading IT Services firm in Loudoun County, Virginia, seeks an experienced Help Desk Specialist to join our team. This role requires strong technical skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.Estimated Salary: $60,000 - $80,000 per yearKey ResponsibilitiesWe...
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Reston, Virginia, United States Orbis Operations Full timeJob OverviewOrbis Operations is seeking a seasoned data scientist to lead a consulting team in the Intelligence Community.Estimated Salary$120,000 - $180,000 per annum, depending on experience.Key Responsibilities:Data Ingest and Analysis: Collect and elicit requirements from stakeholders at varying levels, implement new data ingest, databasing, and data...
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Customer Service and Support Specialist
1 week ago
Reston, Virginia, United States beBee Professionals Full time $30,000 - $45,000In beBee Professionals, we are looking for a dedicated professional to provide exceptional customer support in Reston, United States. This role involves delivering top-notch service by answering inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond promptly to customer inquiries via phone, email, or chat, providing...
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Intelligence Operations Specialist
1 week ago
Reston, Virginia, United States Leidos Full timeJob OverviewLeidos is currently hiring for several Intelligence Operations Specialists.Primary Responsibilities:The primary function of an Intelligence Operations Specialist is to collaborate with a team of intelligence professionals in support of HUMINT operations against priority targets. Candidates will be responsible for identifying targeting leads to...
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Intelligence Operations Specialist
4 days ago
Reston, Virginia, United States Leidos Full timeJob DescriptionLeidos is currently hiring for several Targeting Analysts.Primary Responsibilities:Collaborate with a team of intelligence professionals in support of HUMINT operations against priority targets.Identify targeting leads to enable various intelligence operations through the exploitation of classified and open-source databases.Evaluate possible...
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Lead Culinary Operations Director
3 days ago
Reston, Virginia, United States Gecko Hospitality Full timeAbout This RoleWe are seeking an accomplished Executive Chef and a skilled Sous Chef to join our culinary team at Gecko Hospitality. The ideal candidates will thrive in a fast-paced environment and possess the ability to expand our clientele base, establish the restaurant's brand, and reputation.Culinary Leadership OpportunitiesThis is an exceptional...
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Project Deployment Lead
7 days ago
Reston, Virginia, United States Softeon, Inc. Full timeSofteon, Inc. is seeking an experienced Project Deployment Lead to join our team in the United States.This role plays a crucial part in guiding customers through the software adoption journey and is one of the most critical roles in our organization.The successful candidate will have a strong understanding of customers' operations, Softeon's product...
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Senior Spacecraft Systems Engineering Lead
4 days ago
Reston, Virginia, United States Inmarsat Government Full timeAt Inmarsat Government, we're seeking an exceptional Senior Spacecraft Systems Engineering Lead to join our team. This role offers a unique opportunity to leverage your expertise in satellite communications systems design, integration, and operation.We're looking for a highly motivated individual with a strong background in electrical engineering or a...
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Reston, Virginia, United States Leidos Full timeLeidos, a leading provider of innovative technology solutions, is seeking an experienced Sr. Capture Manager to lead the pursuit of opportunities across Logistics and Mission Support Operations. About LeidosOur National Security Sector's Engineering, Integration and Mission Operations business seeks a qualified professional to develop and execute capture...
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Mortgage Operations Management Director
7 days ago
Reston, Virginia, United States The Federal National Mortgage Association - Fannie Mae Full timeThe Federal National Mortgage Association - Fannie Mae is seeking an experienced Mortgage Operations Management Director to lead the team in supporting customer and performance measures, focusing on completeness, timeliness, quality, and customer satisfaction. Key responsibilities include engaging with customers to understand business needs, prioritizing...
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Cloud Infrastructure Lead
3 days ago
Reston, Virginia, United States Fannie Mae Full timeJob Title: Cloud Infrastructure LeadAs a valued member of our team at Fannie Mae, you will act as the team lead in designing and developing advanced solutions for information technology (IT) infrastructure environments.The Cloud Infrastructure Lead role will offer you the flexibility to make each day your own, while working alongside people who care. Your...
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Cashier Team Lead
1 week ago
Reston, Virginia, United States Wegmans Food Markets Full timeAs a Cashier Team Lead at Wegmans Food Markets, you will be responsible for ensuring the Front End operates smoothly and employees have the tools and resources needed to provide exceptional customer service. You will be an outgoing personality with strong leadership skills and a passion for delivering results-driven performance.Your primary responsibilities...
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Customer Success Consultant
4 days ago
Reston, Virginia, United States AEG Full timeJob SummaryThe Customer Success Consultant at AEG will play a pivotal role in delivering exceptional support and service to our clients. This position involves providing frontline support, managing support tickets, and collaborating closely with the Account Management and Product teams to resolve issues efficiently.As a key member of our team, you will be...
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Customer Success Advocate
3 days ago
Reston, Virginia, United States Zoomph Full timeJob SummaryWe are seeking a highly skilled Customer Success Advocate to join our team at Zoomph. This role involves providing exceptional support and service to our clients, ensuring their needs are met and exceeded.About the RoleThis is an exciting opportunity to work closely with our Account Management and Product teams to resolve issues efficiently and...